Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Shockwave Flash 16 and 17 and am running Firefox 37, but youtube videos keep crashing.

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by rahuldecoded

I have Shockwave Flash 16 and 17 and am running Firefox 37, but youtube videos keep crashing.

I have Shockwave Flash 16 and 17 and am running Firefox 37, but youtube videos keep crashing.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for reporting your solution to Flash lockups, which included reinstalling the Flash plugin after first doing a complete uninstall, including manual removal of leftover Flash files and folders.

For the benefit of others reading, Adobe includes instructions for uninstalling Flash on Windows in their own help article (linked from the Flash Plugin - Keep it up to date and troubleshoot problems Firefox article) which is:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for reporting your solution to Flash lockups, which included reinstalling the Flash plugin after first doing a complete uninstall, including manual removal of leftover Flash files and folders.

For the benefit of others reading, Adobe includes instructions for uninstalling Flash on Windows in their own help article (linked from the Flash Plugin - Keep it up to date and troubleshoot problems Firefox article) which is:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html