Thunderbird Community Forum

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and possibly a "SEND LATER" button (to the left of the addressee and cc addresses in addition to the keyboard shortcuts (CTRL ENTER and CTRL SHIFT ENTER).

Following the update, there is no longer anything to the left of the addressee information. I have checked the toolbar menus, and there do not appear to be any button options. I can still send messages, but the lack of the buttons is a hindrance.

Hi - I am running Thunderbird release 140.12.1esr (aarch64) on a desktop Mac runnning Sequoia 15.7.3.

Thunderbird is set up to take addresses from my personal address book. When I bring up Collected Addresses in the Thunderbird address book, there are no email [or any other kind of] addresses listed. Absolutely nothing in Collected Addresses within the Thunderbird address book.

There are 21 email and other addresses listed in my Mac OSX address book. When I search my stored email messages, Thunderbird brings up each and every address that matches the string in my query. The matches appear to go back more than twenty years.

I have searched the web on how to clear the autocomplete cache. There appear to be several different methods. I have tried bringing up the matches via the string and the resulting query, and then scrolling through the matches with the down arrow key. When I reach an address I would like to remove from the autocomplete cache, I have tried clicking on various combinations of keys. These combinations include:

1) Shift + Delete keys 2) Option + Delete keys 3) Command + Delete keys 4) Option + Command + Delete keys 5) Just the Delete key

My intuition tells me the autocomplete cache must be stored somewhere in a file. I cannot conceive of the autocomplete cache being maintained across versions, hosts, etc. over a period spanning twenty years without getting stored in a file.

Please enlighten me on how to clear out the junk email addresses in my autocomplete cache.

Thanks in advance for your help.

Regards,

Corwin

Old PC died and will not start up. I bought a new PC and was able to recover most file in the initiating the new desktop. I installed Mozilla Thunderbird on the new PC, but when I opened it only 55 EMAILS were available with the oldest being about 2 weeks old dating back to July 16, 2026. Is there a time limit for maintaining EMAILS online? Also, all of my contacts and Calendar events are not available.

I had created several folders to save important EMAILS and none of those sub-folders are visible to me. How do I get to those folders and EMAILS? Contacts and calendar are not as important, but they were used all of the time to communicate and stay on schedule

I tried to import using the tool provided, but received the following message: Import failed unexpectedly, more information may be available in the error console.

I have lots of important information that I can't access!

Help

I recently upgraded to 140.12.1. When I attempt to run the Remove Duplicate add on it hangs.

I suspect this is something to do with an additional menu item that now lists under Remove Duplicates Saying "Set original message folder(s) for next duplicate search". However when I select this, I get an error message from Remove Duplicates saying "Invalid choice of original message folders."

I have no idea where to set the folders, nor what to set them to..Can anyone help - it's an excellent add on which I use a lot.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

Hi, I use gmail and yahoo as my onlline emails. Gmail is primary and Yahoo is secondary. I'm frequently prompted to login to Yahoo. (via pop up) New to me. I reimaged my laptop recently. Did I forget something either w/in TB or Windows? I;ve relooked at all my szettinngs. Nothibng seems amiss. Thanks for your help!

Been to various sites for diag info. I have uninstalled antivirus and tried it, no joy. I have done all the following to each folder - compess, repair, deleted old emails, etc. (I actually have rules that are to do this automatically). I have captured config info, uninstalled and installed fresh. Still have the problem. -- and finally restored so I still have email addresses, etc. etc. This problem has started for me with in the past 2 weeks.

1) ALSO note: I am running W11 home. Mozilla keeps calling this W10. I do not know what the difference is between Home and Pro, but I am planning to upgrade to PRO within 2 months (looking for a reasonable deal on the cost of the upgrade). 2) Wife's computer is W11 Pro, she does not have the problem.

Hi!

I am using Ubuntu 26.04 with Gnome 50.1 (kernel 7.0.0-28-generic). I installed Thunderbird 1:140.13.0+build1-0ubuntu0.24.04.1~mt1 amd64 from source (140.12.1esr).

When I receive an email, I get a system notification where I have an option to "Mark as read" or "Delete". For most emails, if I click on "Mark as read", the email will be marked as read. However, Thunderbird has the feature to automatically put emails into Junk. And if I click on "Mark as read" for emails that are going to be automatically put into Junk, the emails will remain unread. It would be nice to mark the junk emails as read when I click on the button.

Thanks in advance!

happens on Windows 11 also

Every birthday or holiday reminder (I haven't entered these) generates an error when i select snooze or snooze all. The reminders I have entered snooze fine. Using gmail calendar.

I successfully linked / synced the thunderbird calendar with the iCloud calendar. Calendar entries manually entered in iCloud or iPhone calendar are successfully synced and are visible in the thunderbird mail. The other way round, syncing the existing entries in the Thunderbird calendar does not work. They do not appear in the iCloud or iPhone calendar. Searching the internet, the specific Thunderbird or Apple help-sites did not provide an obvious solution for this problem. I went through all (or nearly all) recommendations given by Apple, no success to sync from Thunderbird to iCloud.

Any suggestion what to modify or adjust

jm

I am upgrading from my old HP computer running Windows 10 (not window 11 compatible) to a new Lenovo PC running windows 11. How can I transfer all my emails and email files to the new computer sothat I do not lose them?

I added two new email accounts to my Thunderbird installation (140.12.1esr (64-bit) under Windows 10), and am able to receive and send mail just fine. But the T-bird Search utility doesn't work for those accounts. I can do a Search for an email address, subject, etc. that's showing on my screen for those accounts, but the Search utility comes up empty. Search does work for three other accounts, however. Any ideas?

Bug?: In Address Book, I create a new Group list. In several of my Contacts, the individual has two different email addresses. I successfully add a person with their Primary email address.

BUT, when I try to add a secondary email (i.e., add the same person a second time but using their non-primary email address), the Group List will re-list the primary address a second time and not accept a secondary email address.

Is there a fix for this?

{I'm using Linux Mint 22.3, Thunderbird 140.12.1esr 64, mint - 001-1.0}

Hello all,

Apologies if this is going over old ground. I've tried the usual Repair Folder fix without success and I'm cautious about trying anything further without some expert input for fear of doing more damage.

Thunderbird version: 140.12.1esr (64-bit) Windows version: 11 Server type: POP, messages not left on server Inbox " Folder properties" reports: 16384 messages. 13.8GB on disk

The Entire contents of Inbox disappeared after the following sequence of actions: 1. Tagging a selection of messages (in Inbox). 2. Making only those tagged messages visible (using Quick Filter). 3. Selecting all of the visible messages (select first, shift-select last). 4. Deleting the selected messages (Del key) The intended messages were successfully moved to the Deleted folder.

The Inbox now appeared empty. At this point only tagged messages were set to be visible but these had been deleted so an empty Inbox pane seemed correct. Resetting the tags visibility of Quick Filter did not make the messages reappear.

The messages are however visible and openable when doing either a straight folder search or when using a search folder. Inbox Folder Properties reports that the messages are still present and the reported size on disk seems appropriate for the number of messages.

Messages in all of the other folders are visible.

At this point I did a complete Export of the profile. When I discovered that Windows would not recognise the resulting .zip file I also did a straight copy of the Inbox file within the profile folder to a safe location (I understand that the export .zip file is intended for re-import to Thunderbird and that Windows might not recognise it).

I then did a Repair Folder (within Folder Properties dialogue). This made no difference although the size of the Inbox.msf file reduced dramatically (I didn't make a note of the before and after sizes).

I then quit and restarted Thunderbird several times. This at first made no difference. After perhaps 3 or 4 restarts however a relatively small number of files have reappeared in Inbox (a tiny percentage of the correct total). Curiously, most of these (but not all) are marked as spam. Ordinarily I would delete all messages marked as spam but there are probably some that I have missed. It looks rather as if the files which are now visible in Inbox are ALL of the spam messages plus a handful of others. Of the 172 messages which are now visible they were initially correctly reported in the folder pane as being 172 unread messages.

Another strange thing is that when selecting the Inbox on the folder pane, the small number of messages which become visible only appear after a delay of perhaps 10 seconds (previously this was instantaneous). When selecting any other folder, the messages are displayed instantly.

I'm not quite sure what best to do next. I haven't yet tried deleting the Inbox.msf file. Any wisdom will be gratefully received.

Thanks in advance.

I can get all my accounts except my business Gmail account, where I use my business name as the .com instead of Gmail.com.