Corrupt file

When I try to download my browser update for Firefox it says the file is corrupted and can't be opened. What does that mean?

Asked by Beau Gardner 1 வாரத்திற்கு முன்பு

Last reply by George Kitsoukakis 1 வாரத்திற்கு முன்பு

Update

Why can’t I complete a task after update

Asked by joe mukama 2 வாரங்களுக்கு முன்பு

Last reply by mattc 1 வாரத்திற்கு முன்பு

PR_CONNECT_RESET_ERROR

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE: Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through th… (மேலும் படிக்க)

HERE'S HOW I SOLVED THIS "SECURE CONNECTION FAILED" ISSUE:

Kept getting this error when attempting to update Firefox; didn't matter which browser I used; went through the forum postings and tried every this-and-that-and-this-and-that posted there; didn't work; finally --

i opened a $10.00 30-day hotspot account with Xfinity, and the download worked perfectly.

PROBLEM SOLVED.

Asked by Hikermann 2 வாரங்களுக்கு முன்பு

Last reply by Paul 2 வாரங்களுக்கு முன்பு

computer freezes, then crashes,then goes into repair mode after every firefox update on windows 10

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freeze… (மேலும் படிக்க)

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freezes. Keyboard is inactive. I have no option but to reboot. Windows displays "repair mode" 2 HOURS LATER ! the pc finally boots. This happens after EVERY upgrade. Since I have stopped upgrading, the pc behaves.

Asked by peter_s76 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

Firefox update

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it a… (மேலும் படிக்க)

For past few weeks, Whenever I try to update FFX on windows 11, it fails. It takes me to another screen and tells me to download Firefox. When I try to download it , it aborts with this message.

"download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site."


To download Firefox with new version I have to use another browser but no choice. Then with new version of Firefox, I have faced the same issue of update and used same approach to update firefox to a newer version.

This error appears for some google sites as well but the same occurring for firefox download site itself is not understood.

Ajay

Asked by AjayC 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

My info says Firefox 12.10.oesr 20250421121556 April 29 "Patch apply failed but also says Firefox up to date!!!

How could the Firefox be up to date when also saying latest patch failed? How is this corrected?

Asked by Gloria D 5 மாதங்களுக்கு முன்பு

Last reply by carefulpa 1 மாதத்திற்கு முன்பு

Firefox Updates

Have tried to update beyond 136

Message comes up "Updates discontinued by your organisation"

What does this mean please.

chris

Asked by kbkit46 2 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 மாதங்களுக்கு முன்பு

"Firefox is being updated by another instance"

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by ano… (மேலும் படிக்க)

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by another instance." what does "another instance" mean? how can I update it? fyi I run Windows 11 on my desktop.

Asked by kgordo1 2 மாதங்களுக்கு முன்பு

Last reply by sanmon 2 மாதங்களுக்கு முன்பு

Update Problem

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Window… (மேலும் படிக்க)

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Asked by tomhiggins11 2 மாதங்களுக்கு முன்பு

Last reply by Paul 2 மாதங்களுக்கு முன்பு

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (மேலும் படிக்க)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

Asked by webmaster94 2 மாதங்களுக்கு முன்பு

Last reply by David DeBord 2 மாதங்களுக்கு முன்பு

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (மேலும் படிக்க)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 3 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download ph… (மேலும் படிக்க)

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Asked by VictorO 3 மாதங்களுக்கு முன்பு

Last reply by Agent virtuel 3 மாதங்களுக்கு முன்பு

Firefox does not come up correctly after last update.

After the last update a couple days ago Firefox does not come up correctly. Search doesn't work. Duck Duck Go seems to be the default search engine and Google is missing … (மேலும் படிக்க)

After the last update a couple days ago Firefox does not come up correctly. Search doesn't work. Duck Duck Go seems to be the default search engine and Google is missing from the selection list when the left mouse button is pushed. I really don't know how to describe the problem. It does come up in troubleshoot mode more-or-less correctly. Something odd happened during the update. A screen came up with some sort of message about having run into some sort of odd problem and that it would have to stop and restart the process, which it did. Hasn't worked properly since.

Asked by Wil 4 மாதங்களுக்கு முன்பு

Last reply by MikeyJ 3 மாதங்களுக்கு முன்பு

I am trying to update Firefox no matter what I do it keeps crashing the installer that is. i ave tried downloading the latest version and updating. nothing seems to work.

i want to update Firefox, i have tried downloading the latest version but the installer keeps crashing,I have tried up.dating but again it crashes, please help

Asked by Buckwad 4 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 4 மாதங்களுக்கு முன்பு

Browser update

I can not update my browser....? I am using is using Linux ...Mint I think

Asked by Pete Chiapella 4 மாதங்களுக்கு முன்பு

Last reply by jeff-g 4 மாதங்களுக்கு முன்பு