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i'm usin windows XP nd i updated firefox 13.0.1 version on tat i day i dwnloaded a file after tat my firefox is nt opennin and my other browers r also nt wrk?

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  • Last reply by cor-el

smiling_akshy
smiling_akshy
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my mozilla firefox and other browsers are not working please help me

my mozilla firefox and other browsers are not working please help me

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cor-el
cor-el
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Which file did you download?

See also:

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

You can use one of these to start Firefox in Safe mode:

  • Help > Restart with Add-ons Disabled
  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox