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I cannot login on Amazon.com using Firefox but can using Chrome

bikercj67

I have Firefox set as my default. When I need to get a library book using Libby, that app takes me to Amazon.com through my default browser. I have been unable to login to check out the books. It asks for the email or phone number and when I select the next step, it clears it and shows that same page again. Now, to get my library books, I must change my default browser to Chrome, check out the book and then change it back.

I cleared cache then cleared data. Neither option changed the outcome.

I'm using Samsung S23 Ultra.

I have Firefox set as my default. When I need to get a library book using Libby, that app takes me to Amazon.com through my default browser. I have been unable to login to check out the books. It asks for the email or phone number and when I select the next step, it clears it and shows that same page again. Now, to get my library books, I must change my default browser to Chrome, check out the book and then change it back. I cleared cache then cleared data. Neither option changed the outcome. I'm using Samsung S23 Ultra.

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