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One particular website no longer works with Firefox

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  • Last reply by jb604

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

தீர்வு தேர்ந்தெடுக்கப்பட்டது

It seems to work for me, does it still happen in Troubleshoot Mode?

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தீர்வு தேர்ந்தெடுக்கப்பட்டது

It seems to work for me, does it still happen in Troubleshoot Mode?

The problem may be caused by corrupt cookies so you could try deleting those. If that doesn't work, try 'forgetting' the website. Right-click it in history and select "Forget about this site".

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

Thanks for your replies. I tried Troubleshooting Mode and the site worked fine. I disabled an add-on DuckDuckGo Privacy Essentials and now everything is OK. Thanks again for your trouble. John