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Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox.

  • 5 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by FredMcD

Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox. In the past the videos did play on Firefox. Something has changed but I did not change it.

Firefox is blocking Amazon videos on my pc. They play perfectly through Google Chrome so the problem has to be Firefox. In the past the videos did play on Firefox. Something has changed but I did not change it.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

waltlyons said

the problem turned out to be Tracking Protection

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

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All Replies (5)

When did the problem start?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Thanks that helped. I tried a number of things but the problem turned out to be Tracking Protection. The warning for this, the little shield in the upper left, is too subtle. The warning needs to be easier to see.

Then you should tell Amazon video about it and also resolution can also affect how big those warnings are as well.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

waltlyons said

the problem turned out to be Tracking Protection

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.