Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't receive emails from altho receiving emails from domain.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by the-edmeister

I've checked my internet connections and don't think I've set any restrictions for sites or cookies. I am copying the email received from the local guy who's trying to send me a password so to access my participant info:

"I’m at a lost since it (the email) has been sent to this email address ( three times (I just emailed it again to you) and none have bounced back. The email is from You should make sure this address is not in a list of email addresses you have blocked (you said you had checked your spam folder.) My only suggestion is that you contact you internet provider and tell them that you are not receiving emails from (you obviously can receive emails from the domain).

I cannot change your password. If that doesn’t work, I will have to contact Kintera and see if anything can be done other than deleting your profile and starting all over. "

I would appreciate any assistance you can give me as I need to be able to get set up on the site so donations can be enter entered by 7/29. Thanks Jude

All Replies (1)

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.