can't seem to delete stuff

When I go to delete a message lately, I click the delete button and it checks mail instead of deleting the message. I might be going crazy but 30 years of hitting the sa… (read more)

When I go to delete a message lately, I click the delete button and it checks mail instead of deleting the message. I might be going crazy but 30 years of hitting the same button has messed me up.

Asked by Ruskracing 17 hours ago

Last reply by Ruskracing 13 hours ago

emails sent to archive vanish

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogethe… (read more)

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

Asked by vervelu 3 days ago

Last reply by vervelu 1 day ago

Using Delete in Menu Bar, I can only delete from Unified Inbox, not individual accounts

Sorry - I feel as though I'm monopolising this forum at the moment! In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not i… (read more)

Sorry - I feel as though I'm monopolising this forum at the moment!

In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not individual accounts. I CAN delete from individual accounts if I select the email, right click and select delete. Seems odd

Asked by Tombarkas 2 weeks ago

Last reply by Tombarkas 1 week ago

When using backspace during editing, cursor position jumps to wrong spot

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened. … (read more)

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened.

When editing an email (either the body or the Subject), if you use the backspace button (the one that deletes to the left) to delete some text sometimes the cursor will incorrectly be positioned about 5 or 6 characters further left than it should.

For example, if I had the text: "Quick brown fox jumps over the moon"

If I were to highlight "fox" in the above example, and hit backspace, I would expect the cursor to end up positioned between the remaining spaces after 'brown' ( pipe symbol here is meant to represent the cursor position): "brown | jumps"

But instead what happens is that the cursor ends up somewhere among/before the word "brown". It's always further left than it should be, by 5 or 6 characters.

I believe it only happens when highlighting multiple characters and then hitting backspace. It may be more (only?) prevalent when editing/replying to an existing email. (But I'm still only editing the new portions that I add at the top of the email; I'm almost never editing in amongst the original quoted email content.)

I also haven't ever been able to figure out how to make it happen, sorry. It is just random...It will happen once in an email, but then not again. But it happens frequently - 3-6 times a day perhaps. (Depends on how many emails I am editing.  :) )

I don't believe that I have noticed this issue if I were using the Delete button (deletes things to the right). I don't think it happens when backspacing one character at a time...but it might. I also use Option-Backspace to delete whole words at a time (instead of highlighting the word); not exactly sure if it happens only if highlighting a word, or only if Option-Backspace, or single key press... sorry, it is so random and unexpected that I don't have more specifics.

Asked by Cronk 1 day ago

Select emails then delete them

Web info says plenty that does not exist. Eg Showing a context menu with "Delete selected" The web says can delete emails with delete or shift delete. It crosses the text… (read more)

Web info says plenty that does not exist. Eg Showing a context menu with "Delete selected" The web says can delete emails with delete or shift delete. It crosses the text out BUT does not delete any emails. Similarly emptying the spam folder is supposed to happen off the right click context menu. Nothing happens except last entry is highlighted.

Ideally I want to select a group of emails in the inbox with the find option then ctrl/A to select them all then delete key to clear them from the inbox. NB. None of these emails are still on the server, just in thunderbird.

Asked by skier80 2 days ago

Deleting IMAP folders.

If IMAP folders have been deleted from the server, my understanding of the expected result is that they would no longer be visible on the client. Instead they display in … (read more)

If IMAP folders have been deleted from the server, my understanding of the expected result is that they would no longer be visible on the client. Instead they display in an italic font. Is there a way to make these ghost folders go away? I've tried Unsubscribe from Deleted Folders (Folders display but no tick box to unsubscribe) Deleting cache directories etc all to no avail.

Am I missing something here?


140.7.0esr (64-bit)

Asked by mozilla788 3 days ago

I changed from BT to plusnet but firefox keeps trying to open my old BT email address.

When I try to send my email I keep getting on screen messages from my old BT account continually asking for new passwords which I keep cancelling but it repeats over and … (read more)

When I try to send my email I keep getting on screen messages from my old BT account continually asking for new passwords which I keep cancelling but it repeats over and ove again. How can I stop this?

Asked by David Gardiner 3 days ago

I tried to save an out going sent message as it was being sent. After the message was sent all of my saved messages in all folders and subfolders are gone.

bold text As a message was being sent I tried to save it before the message was completely sent. When the dust cleared all of my saved messages are gone in all folders a… (read more)

bold text As a message was being sent I tried to save it before the message was completely sent.

When the dust cleared all of my saved messages are gone in all folders and subfolders.

I closed Thuderbird and reopened it. - no saved messages.

I restarted my Macbook Air and opened Thunderbird - no saved messages.

All software was up to date. All other programs seem to be OK.

Now what?

Asked by Firefox on Bryan's Devices 4 days ago

Clicking on unread messages makes first conversation thread expand

Hello, As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an alrea… (read more)

Hello,

As per title, when I step on a new message not belonging to the first thread, the first thread expands automatically. This does not happen when I step on an already read message. I also tried to mark old messages as unread, and the same thing happens. Apparently, it started doing this today, which sounds weird as thunderbird last updated on the 15th, but I didn't notice this type of behaviour before today.

Thunderbird version: Thunderbird Windows MSIX package 1.0 - 140.7.0esr (64 bits)

Vertical view - Cards view

Asked by tgab 4 days ago

Accidently deleted emails older than 90 days... stupid me!

How can I retrieve emails I deleted by selecting wrong parameters in the wrong area. I was in Thunderbird > Acct Settings > Synchronization & Storage and saw "D… (read more)

How can I retrieve emails I deleted by selecting wrong parameters in the wrong area. I was in Thunderbird > Acct Settings > Synchronization & Storage and saw "Disk Space" settings. Without thinking I selected --> O ... Delete messages more than [ xxx ] [ ^v ] days old and I changed the number to... [ 90 ] days old. Like an idiot, I for some reason thought I was dealing with messages in "Trash"... go figure. So of course I then noticed in my email Accounts... all messages older than 90 days were removed from all of my folders I had set-up. Many of the folders are now blank, empty of emails that I had moved into the separate folders set-up for different information. I've explored tons of solution responses in "Support" but haven't found a solution to my problem. I really need my older emails back... please help! , Ron.

Asked by goCaT 5 days ago

Last reply by goCaT 4 days ago