Thunderbird Community Forum

The version I was using before could put have a layout like this with a simple tweak below: - Accounts - Individual email pane - Message list

I just CANNOT use Thunderbird if I can't do this. How do I do this in Nebula or what version can I revert to? Go to profile folder: Chrome folder userChrome css file Add this: /* puts message page in the middle */

1. threadPaneBox {-moz-box-direction: reverse !important;}

Thunderbird crashed on me last night: "thunderbird killed by SIGSEGV"

The attached image shows that I'm being prompted for an API key. I'm not sure what that is or how to generate one (I presume unique to me?).

I believe I need one in order to file a bug. I can't seem to circumvent it.

Can anyone guide me in the right direction please?

Hello, I'm trying to setup a new email account using POP3 using the settings recommended by Privateemail and it does not work. Everything is fine if I use IMAP. But I really prefer POP3 I contacted them but can't identify the problem and asked me to revert to you. Can you please help, Thanks beforehand

Hello sfhowes,

Thank you for your response and I tried to follow your instructions. In one of the two accounts, I couldn't change POP mail server to IMAP mail server. I changed the Port to 993 but I couldn't change the Default to 993. Also, the outgoing SMTP server only appeared in the Default account, and not the other. I tried sending emails to both accounts, but the emails only appeared in the Sent folders and not the Inbox folders. The funny thing is that the emails appeared in the Inbox on my other computer! Will you be able to make the changes on this computer from your end? Once again, thank you so much for your help, and I look forward to hearing from you. Best regards, Sheila Herman

1. Recently, I'm not receiving any more new emails on this computer. What is causing this? Please help me solve this problem. 2. I just received a notification that Mozilla will shut down Pocket's services on July 8, 2025. I'm not sure that I utilize this service. Thank you and I look forward to hearing from you. Best regards, Sheila Herman

I just upgraded to Thurderbird V. 139, and my inbox looks completely different, which must have been part of this release intentionally, with every message summary now in an outlined rounded rect box, rather than beiung presented as a simple one line of table. Is there a way to go back to the old look? It let me see way more message summaries at one time, even when the new look is on high density. Thanks!

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific level.

Spectrum (charter) Internet on May-30-25 a pop up "Add Security Exception" on wife's account (Image #1 below). We have same Internet provider and same server config's (except email name & password or course).

 This Security Exception has happened before, as well as on my account in the past. 

Although, I never got the Exception this time. We did "Confirm Security Exception" 2x on her account and she is up and running again. No issues.

  However, I can't receive e-mails with the Account Settings / Server Settings / Security Settings

"Connection Security" set to SSL/TLS" it must be set to "None" When set to SSL/TLS and I push the "Get Mail" button, the server isn't even banged as there's no msg in lower left frame of TB. I have gmail account and it does bang that one like it should. If set to "None" I get the msg in lower left TB frame showing connection to Charter server and I receive any outstanding e-mails. But I don't want to continue without a password.

 Under [Settings/ Privacy & security / Manage Certificates]

hers (Image #2 below) looks different than mine (Image #3 below). She has the 2 confirmed Security Exceptions, but also has a "View" and "Export" button that are bolded when the specific line item is highlighted. I do not have a View or Export button shown. How do I enable the SSL/TLS with password and actually receive emails?

 I am using TB 128.11.0esr (64-bit)

thx in advance Gene

I am trying to upgrade from 128 esr version to the new 139 version. I tried several ways to transfer data from the old version to the new version - I tried to export and import a the Thunderbird zip file. I also tried to open profile manager and creating a new profile that refers to a copy from my old version. Nothing has worked. In the old Thunderbird 128 version, if I select Help and Troubleshooting Information and then Open Folder next to the Profile Folder I get an error in Thunderbird that it can’t find my profile. I get the same error message when I go to Tools, export and select "open profile folder." This in spite of the fact that the old version continues to correctly display my contacts, tasks and events

After several hours of this, I finally decided to download version 139 using the standard Mozilla set up even though my Thunderbird 128 version is located someplace else. So, at this time I have two working versions of thunderbird on my computer – the old 128 version with all my data and the new 139 version with no data.

I think I need help figuring out which Profile has my contact, calendar and task data. Then I need help getting it to the new version.

Thanks

Luke

Hi. Right now mesages with same subject are shown under first message (Uploaded image), this is good, but I would like to see them like messages in gmail. If I open any message I would see all this messages in message pane as list. Where I could make some compact or if I want I could expand all messages and see them all at once. Is this posible in Thunderird?

Hello all,  ;-) I just upgraded from TB 138.0 to 139.0. The message display style changed from a simple compact list to something still called "compact view" but is a far cry from being compact (see adjoined pix). How can I recover the former list display of messages I had with Thunderbird 138.0 ? Tx.

I have numerous folders in my email account. Some folders have subfolders. I have one case where a folder has two subfolders, but when I expand to show the subfolders, only one subfolder is displayed. The main folder and both subfolders existed in my account before I installed Thunderbird.

Hoping that someone can get me pointed in the right direction to sort out a problem I'm having.

I've been using Thunderbird successfully for a number of years on a few different PCs to access my email account. It worked just fine years ago with AT&T and more recently Frontier email servers. Several months ago Frontier discontinued their email service. But I had a "Free Email For Life" account which they automatically switched over to a Yahoo Email account which allowed me to continue using my long standing "@Frontier.com" address. The change over went pretty smoothly and Thunderbird was still working as expected. Until it didn't.

In the last month or two Thunderbird in two Windows machines will not connect to my Yahoo email account. I continually get messages indicating a "time out" issue when attempting to connect. But I can still access my email by logging directly into my Yahoo webmail account.

The two main Thunderbird installations, one on a Win 10 laptop and another on a Win 7 Pro desktop are the main problem areas with time-outs and no connection established. Oddly enough Thunderbird for Android seems to work just fine on my phone.

The only free tech help that Yahoo would provide was essentially to check my SMTP server settings, which I did again for probably the fourth or fifth time. I also changed my password which was a couple years old . . . just in case. But I'm still spinning my wheels.

Hopefully someone else has had a similar experience and can tell me what I may have overlooked. I don't want to switch to Gmail or any other server if I can avoid it. Yahoo offers their own 3rd party app but it seems a bit futzier and more invasive than Thunderbird. Somebody please point me in the right direction of where to dig in next.

I am so frustrated with Thunderbird I'm about to give up and find another app. I had to reload Windows 11 on my computer and before I started I saved all the Thunderbird info as instructed by support. Now that I am back up and running I'm trying to get Thunderbird back. When I down load a new version of Thunderbird it sees that I did have an account in the past and wants to use that info again. I get to a page where I have to put my full name in, then my email address and then a password. The only password I can find in my password folder(real paper) I can only find a Firefox password. I put that in and continue. It recognizes the password and shows me the info it wants to use for my account. I click on "done" and it starts looking for a password again. After a long search it comes back with a yellow box and says "its unable to log in at server. Probably wrong configuration, user name or password." I've tried changing the Primary password but get no results, not able to. Tried uninstalling and running the version I have stored from before the Windows reinstall and I always end up in the same place......I've been banging my head against the wall on this for several days now and am ready to use Microsofts software instead...... Any ideas before I delete and give up on Thunderbird???

thorsak Today at 12:21 PM

thorsak 2/23/25, 2:49 PM

February 23, 2025

Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK: it records my message-title but NOT the contents (0-bytes!) -I never had such a basic issue in many years of very satisfactory Browser-use ...am I have a wrong setting somewhere and is there any quick fix please ...? - Email me when someone answers the thread ...MANY THANKS, Tony H.

P.S.: Please send me a link where I'd get a help since I'm NOT GETTING ANY HELP FOR SEVERAL WEEKS ...! Thanks-Tony H.

SEC_ERROR_OCSP_FUTURE_RESPONSE

I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test requests and reports urgently needed to print. I can see my mail waiting on the server using my phone, but my desktop (Thunderbird) is the only one that will allow me to print.

<redacted>@rogers.com