Showing questions tagged:

Why am I getting Error Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" .

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget … (read more)

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

[6/12/26, 10:49:22 PM GMT-4] Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

The sent message is deleted but I get Filter action Failed.

Open 8 30

Incorrect sender names suddenly attaching to emails today

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google searc… (read more)

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

Open 1 40

I can't receive e-mails at xxx@oh.rr.com. Another error occurred with the POP3mail server. (locked duplicate)

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yester… (read more)

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!

Locked 8 30

thunderbird search is no longer finding everything

I have used thunderbird for many years and was always very pleased with how easy it is to search for old emails, using just about anything--an email address, a word in th… (read more)

I have used thunderbird for many years and was always very pleased with how easy it is to search for old emails, using just about anything--an email address, a word in the subject line, or anywhere else. Lately, it no longer finds all the message for a simple thing, like an email address. Has something changed?

Also it seems that copies of my emails are not necessarily kept locally in that it often says it has to download my messages off the server, which can take a bit of time. In the past it has only downloaded new messages, but now it seems to download everything.

All this leave me with the sinking feeling that my whole online record could disappear at any minute. Any ideas?

Open 1 10

Folder Pane only opens/closes using the menu and cannot be "sized"

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutio… (read more)

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutions have not worked. A full uninstall (Revo Uninstall) and completely new profile has not fixed the problem. Folder pane only responds to the menu setting and is only Open/close but no sizing.

Open 16 69

I want to know how to create a rule in thunderbird to sort my emails to specific folders I've created

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I… (read more)

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I create a rule that tells Thunderbird which folder to put emails from specific people/businesses etc

Open 1 139

Thunderbird gets unresponsive when deleting mails

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deleti… (read more)

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11

Open 3 60

Wrong calendar

When I add a calendar event, it defaults to Holidays in US. How do I change this to the calendar associated with my email address? I often forget to change the desired ca… (read more)

When I add a calendar event, it defaults to Holidays in US. How do I change this to the calendar associated with my email address? I often forget to change the desired calendar. Also, How do I edit the Holidays calendar? Thanks BigSam

Solved 3 50

Duplicate inboxes

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing … (read more)

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing in both my AOL account and my wifes AOL account while her emails don't appar at all. I've deleteing her account and setting it up again but the same thing happpens. I'm at a loss. Can you help?

Solved 3 70

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 10 40

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared … (read more)

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared and won't stop

Solved 2 40

Thunderbird puts up multiple copies of old emails and often freezes when I try to open or delete them

multiple copies of emails, usually old ones, cannot delete them, also cannot open new emails, often thunderbird freezes, message comes up that thunderbird not responding … (read more)

multiple copies of emails, usually old ones, cannot delete them, also cannot open new emails, often thunderbird freezes, message comes up that thunderbird not responding

Open 2 60

Authentication failure with Outlook; no authentication popup

Hi all! I'm having an issue with Thunderbird in conjunction with my Outlook account. I used to be able to add my account just fine (using OAuth2). But for a few months no… (read more)

Hi all! I'm having an issue with Thunderbird in conjunction with my Outlook account.

I used to be able to add my account just fine (using OAuth2). But for a few months now, I have been getting "Authentication failed" errors (see first picture).

It used to be that I could temporarily remedy this by signing out and back in. Today, however, I was unable to sign back in, using the stock settings for Outlook (see second - fourth picture). No authentication popup appeared.

I was sporadically able to add the account and get messages to start appearing by clicking on "Edit configuration" and removing and re-adding the hostname for the IMAP server, without an authentication popup appearing. I therefore suspected that there might be some half-stale credentials stuck in the cache, and there probably were, because after clearing my cache this method doesn't work anymore. I am still not getting any authentication popup though.

All the usual suspects I already tried: Thunderbird is up-to-date (151.0.1), my Outlook account definitely has IMAP and SMTP activated, and another mail account (gmail) works without a hitch on the same system.

I hope that someone can help me, as I'm at my wit's end. Thanks in advance!

Open 1 40

Tbird was not working. Downloaded upgrade verbatim off of website. lost all files, contacts, archives, etc.

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please… (read more)

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat
Open 8 30

Sent Email storage not going into "sent" file, going into "All Files" instead.

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" a… (read more)

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

Solved 1

Why does my post have to wait for a moderator?

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approv… (read more)

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

Solved 2 20

Disable Thunderbird Account Hub

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>G… (read more)

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

Open 3 40