Showing questions tagged:

On Thunderbird, repeat message saying SMTP server not working. It is fine for webmail and iPhone

For five or so days, when I go to send an email on my iMac, I get a message saying SMTP server won't send it. If I go to webmail, it sends, and if I use my iPhone it sen… (read more)

For five or so days, when I go to send an email on my iMac, I get a message saying SMTP server won't send it. If I go to webmail, it sends, and if I use my iPhone it sends. Rogers/shaw has walked me through testing and nothing is wrong their end. Is anyone else having this problem?

Open 2 50

Unable to write the email to the mailbox.

Full errror: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Operatin… (read more)

Full errror: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Operating system Windows 10. I have Thunderbird installed on three computers. Two on Windows 10 and one on Windows 11. I have two accounts Helen and Kevin. I have no problems with my Kevin account on the there computers. The error only occures with my Helen account and only on the Windows 10 computers. Not the Windows 11 computer. Can you fix this?

Open 1 60

thunderbird inbox cleared

I have used Thunderbird for years with few problems. This evening when I opened it, my inbox was completely empty. I tried all of the suggestions of recovery tools, etc. … (read more)

I have used Thunderbird for years with few problems. This evening when I opened it, my inbox was completely empty. I tried all of the suggestions of recovery tools, etc. Nothing worked.I logged in to google and checked my inbox there. Also empty. I recovered most of my emails from the All Mail folder but wonder what caused the problem so I don't see it again.

Open 30

Changed Thunderbird from POP to IMAP

I created a user profile for IMAP and all was OK....Until I deleted the profile for POP and I lost all e-mail folders that I didn't move to IMAP. My PC is running Linux … (read more)

I created a user profile for IMAP and all was OK....Until I deleted the profile for POP and I lost all e-mail folders that I didn't move to IMAP. My PC is running Linux Mint. How do I get my lost e-mails?

Solved 7 30

Way to Get spam and fake sites off

Let me explain there is some one with the following email: noreply@redcarpetradar.robly.com Whatever anyone does do NOT click on their links I believe it's a criminal org… (read more)

Let me explain there is some one with the following email:

noreply@redcarpetradar.robly.com

Whatever anyone does do NOT click on their links I believe it's a criminal organization trying to get to my account.

I know many of you may not be in my situation but I'm a bit job hungry cause financial hit really hard. I clicked on link without looking and the site pretended I needed to fill a job application out. So I did without looking to see who sent it. Yes, STUPID me.

For some reason I marked as junk and it's not going to where I need to and that is trash and immediately delete it. I try and see if I can setup a rule for that. But wondering if there a extension that might do a better job. I tried to unsubscribe but these guys keep hitting back. That one sign of hackers trying to penetrate.

So now I'm wondering is there anything else I might be over looking. One think I keep thinking about is why NOT put something a tool that will do similar to mxtoolbox. With AI out there it's going to get harder to keep these criminals out of our inboxes.

I appreciate any feedback.

Open 1 40

where can I find the mbox files for my imap folders

I need to use the offline MBOX folders of several email accounts that I access via IMAP to migrate the contents to a new provider. There are no files in my Thunderbird p… (read more)

I need to use the offline MBOX folders of several email accounts that I access via IMAP to migrate the contents to a new provider. There are no files in my Thunderbird profile directory tree with the extension .MBOX (under Windows 11) but I have some fairly large files of the form: <Thunderbird profile>\ImapMail\<IMAP server>\INBOX and <Thunderbird profile>\ImapMail\<IMAP server>\Sent are these the MBOX files? Can I safely ignore the .msf files? A further problem is that I have more than one account on the same server, but the second account only appears as: <Thunderbird profile>\ImapMail\<IMAP server>-1\INBOX and <Thunderbird profile>\ImapMail\<IMAP server>-1\Sent How can I identify the corresponding e-mail accounts?

Open 1 30

送信トレイが表示されなくなってしまった。

送信トレイが消えました。 今まで送受信できていたメールアドレスがいつの日かメールの受信ができなくなってしまったため、ログアウトを行い、再ログインしたのですが、送信トレイの作成がされなくなりました。 メールを送ると添付画像のようなエラーが出てしまい、送信したメールを残すことができない状態になっているので改善策を教えてほしいです。 … (read more)

送信トレイが消えました。 今まで送受信できていたメールアドレスがいつの日かメールの受信ができなくなってしまったため、ログアウトを行い、再ログインしたのですが、送信トレイの作成がされなくなりました。 メールを送ると添付画像のようなエラーが出てしまい、送信したメールを残すことができない状態になっているので改善策を教えてほしいです。

Open 50

new version

"Hello, I am using Thunderbird version 140.12.0 ESR 32-bit. I would like to install Thunderbird Setup 152.0. What are the advantages? Disadvantages? Is there a particular… (read more)

"Hello, I am using Thunderbird version 140.12.0 ESR 32-bit. I would like to install Thunderbird Setup 152.0. What are the advantages? Disadvantages? Is there a particular installation procedure?"

Solved 4 20

Moving to Local Folders and doubled filesizes

Hi, I wanted Thunderbird to stop downloading messages from an old gmail account, but wanted to keep a kind of archive, so what I did was dragged all the account folders (… (read more)

Hi,

I wanted Thunderbird to stop downloading messages from an old gmail account, but wanted to keep a kind of archive, so what I did was dragged all the account folders (Inbox, Sent, Trash) to Local Folders so that I can continue to reference downloaded emails (the account was using POP, not IMAP).

I'm on Windows 11. Inbox file is basically the same size as it used to be (just now in Local Folders) but Sent, Trash, other subfolders have all almost exactly doubled in filesize compared to what they were before I dragged (moved) the folders to Local Folders. I don't think there are doubles of messages when I look in Local Folders or anything.

Any ideas why the double filesizes? All the .msf filesizes are like, 15% smaller for some reason.

Thanks.

Open 2 40

Recalling Emails

Why doesn't Thunderbird have a recall feature where I can recall and given sent email like those in Outlook and Exhange has? You know there is good reasons for wanting th… (read more)

Why doesn't Thunderbird have a recall feature where I can recall and given sent email like those in Outlook and Exhange has?

You know there is good reasons for wanting that ability and be supprised to see how many people wish they didn't send that email.

Open 5 40

Thunderbird prevents Windows 11 shut down.

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cau… (read more)

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cause for the hold. If I don't react to this and force close Thunderbird at this point, my PC does not shut down. (Annoying if I hit "shut down" and walk away expecting the shutdown to complete.)

If I close Thunderbird before shutting down, Windows proceeds correctly.

How can I diagnose why Thunderbird seems to hold Windows active?

Solved 2 1 90

I am repeatedly asked to log into a Mozilla Thunderbird account that I have deleted. What is the problem?

I had an account for my business. The account was hosted on Google; but was listed among my Tbird accounts. I closed the business; closed the Email account on gmail; an… (read more)

I had an account for my business. The account was hosted on Google; but was listed among my Tbird accounts. I closed the business; closed the Email account on gmail; and, I deleted all the folders, and the like from my Tbird client, every reference to the deleted account.

I continually get requests to login to my account. See the attached image.

Does anyone have any idea as to what I missed?

Thanks!

Open 1 20

Thunderbird Emties Spam I haven't Seen Yet

Is there a way to make Thunderbird check the server Junk folder when I open the Thunderbird Junk folder? When I empty my Junk folder, sometimes it will find there are mor… (read more)

Is there a way to make Thunderbird check the server Junk folder when I open the Thunderbird Junk folder? When I empty my Junk folder, sometimes it will find there are more on the server and delete those too, so I never get to see them. Thanks

Open 8 20

Thunderbird mail client continues to receive, but has stopped allowing me to send emails.

I am receiving the following error message when trying to send email through the Thunderbird client: Send Message Error "Sending of the message failed. An error occurred … (read more)

I am receiving the following error message when trying to send email through the Thunderbird client: Send Message Error "Sending of the message failed. An error occurred while sending mail. The mail server responded: <tbishop@typewire.com>: Sender address rejected: not owned by user tbishop@typewire.com. Please check the message recipient ("email") and try again."

I have checked the outgoing mail server (smtp) and tried several reconfigurations to get it working and ensure compliance with the ISP's configuration requirements - nothing works. Please advise...

Open 1 20

Connection Problem

I tried to connect my user on my Online Accounts on Linux Mint, but it said: Authentication Failed, so i tried to open my accounts and send a message to myself. The messa… (read more)

I tried to connect my user on my Online Accounts on Linux Mint, but it said: Authentication Failed, so i tried to open my accounts and send a message to myself. The message is sent and it appears a little window that says: Your Messages was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can try or save the messages locally to Local Folders/Sent-(my e-mail name).

Same happens with Troubleshoot Mode and I don't think it's a connection error, so what is the file access error in here?

Solved 9 30

My Antivirus deleted my TB profile

Hi everyone, My antivirus as quarantined 2 files from my TB profile: d:\internet profiles\thunderbird\profiles\z3rq1w7t.default\prefs.js d:\internet profiles\thunderbi… (read more)

Hi everyone,

My antivirus as quarantined 2 files from my TB profile:

  • d:\internet profiles\thunderbird\profiles\z3rq1w7t.default\prefs.js
  • d:\internet profiles\thunderbird\profiles\z3rq1w7t.default\virtualfolders.dat

I asked the antivirus to restore them, but the damage is done. TB has lost track of everything I’d stored over the years, including my email accounts, emails, preferences, etc. It’s like a fresh install.

But I can see that my profile still contains about 5 bg of data. So everything’s there, but it seems it no longer knows how to access it.

As you can see, my profile isn’t buried in the depths of Windows; it’s on my D drive. Perhaps I just need to ‘reconnect’ TB to the correct profile, but I don’t know how to do that anymore…

Any help would be greatly appreciated.

Thanks in advance. Guy

Solved 5 10