Thunderbird Community Forum

Not sure what has changed, but I have a lot of sub-folders in my email handler, I've set up filters and generally, the incoming mail get through the filters and ends up in the correct sub-folders, but today, I've been trying to add one sub and it fails. No message, no error. Just no sub-folder creation. Did an update do this to me? And others?

My desktop computer died, so I needed to copy all my data files from backup (which worked fine) and then install all the apps that I regularly run on my laptop. When I installed Thunderbird, I got the latest Release 139.02. It behaves very differently from what I think is called the "Classic View" that was running on my Desktop. I REALLY hate it, but can't figure out how to set the Thunderbird parameters to do that. My problems include:

-- Overview of Thunderbird "Views". I can't find any documentation that explains [a] the various viewing options that Thunderbird offers and [b] EXACTLY how to set them.

-- Release Notes. I haven't found any release notes to explain when/why a major change to view was done.

-- Periodically, even for same release, Thunderbird CHANGES my parameter settings. Most annoying is changing the General Message-List settings to "Show Only Display Names For People in My Address Book". I live in a retirement community where many husbands & wives share the same Email address. With this setting, Thunderbird shows the name associate with the first message I received from this Email address. So the heading doesn't show which person actually sent it (although I can make a good guess when Thunderbird is telling me it came from a dead person. [g]

Is there ANY way I can get Release 139.0.2 to display messages the way I've been seeing them for at least 10 years? I REALLY need help. (If I can't get Thunderbird to behave the way I want, seem like I might as well switch to reading/writing messages directly from Google Gmail web site. It's equally lacking in documentation, but I suppose that eventually I could figure it out.)

Thanks in advance for any help anybody can offer.GMail, I'd seriously consider switch to using Gmail directly without Thunderbird.)

I'm aware of the many caveats regarding use of 'Repair Folder'. It's widely known that the results are...inconsistent, to put it charitably. Nevertheless...

I keep vast quantities of messages in local folders. For some of those folders, I manually archive the contents annually, by creating a new folder with the name of the year ("2025"), then dragging messages from the existing folder to the new folder. This sometimes works. More often than not though, it fails in one way or another. Sometimes I drag them across, a handful of them show up in the new folder, but then the rest just sit there in the old folder, in selected state, but with no activity taking place. Sometimes merely selecting smaller 'chunks' of messages to drag across will work. In others, such as last night, even that didn't work.

I then invoked 'Repair Folder' in a vain attempt at recovery; sometimes that will clear the issue. However, when I did this, what happened is that the chunk of messages that were selected wound up having all their date fields (in the display) reset to near the epoch - January 20, 1970. When I view the message source, the dates are correct.

I'm unable to find a way to recover from this.

Any advice would be appreciated.

Windows 10 Pro 22H2 Thunderbird 128.11.1esr (64bit)

Hi everyone.

Hoping someone may be able to help. I see that other users are able to fully highlight the events in calendar. I seem to be only able to highlight 2/3's (see image)

Thanks in advance

Tbird starts to d/l messages: "nn of mm new messages" counts up and just before it gets to the last few, it stops. It doesn't put the retrieved messages in the inbox or anything. Then it gives this error message:

"The DELE command did not succeed. Error marking a message as deleted. Mail server pop.mail.yahoo.com responded: Too many requests."

But this is POP mail, so delete request don't go back to the mail server. The number of emails deleted from the local db shouldn't have any effect on d/l... I'm mightily confused.

Yes, I did delete thousands of old emails. Still shouldn't make any difference for retrieving mail, nor should the client be overwhelmed by commands it successfully executed days ago.

I am not able to access my sitemail email account that I have used in the past. I am getting a message that my ID or password or configuration is incorrect. I really need to access this account. I can be reached at Google Mail account <redacted>.gmail.com or by phone at <redacted>

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...

Hi everyone I use Thunderbird Portable on an external SSD. I switch between a Windows 10 and a Windows 11 computer. On the Win11, I am experiencing some issues. When I run TB, sometimes the app "loses memory" and it opens as the first time, although the local folders seemingly should have all the emails (some folders have appropriate date and time, and the total size of the folder is OK). But I have no possibility to recover these emails. I tried to import them, but there always is some problem. I tried to copy all the folders in a previous (working) backup copy of TB, but still doesn't work.... how can I fix this?

I have 2 accounts in TB. In one of them Thunderbird has a folder named 'Junkmail' but on the server the folder is called 'Spam.' Thunderbird is not allowing me to rename the folder.

Any reason for the discrepancy?

James

We’ve been experiencing ongoing issues with our email accounts:

Several accounts keep showing repeated error messages. Every time we refresh, the error reappears, and we’re unable to send or receive emails. Sometimes it resolves on its own, but the issue recurs multiple times throughout the day. Please see the error screenshot attached below for reference.

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Many of my mailboxes on the IMAP server just emptied. They were still there in my Ubuntu '.thunderbird' ImapMail directory. I have created some replacement mailboxes in 'Local Folders' and copied mbox files from the ImapMail area to the Local Folder area, removing the .msf files just created by Thunderbird. I then used the Properties->Repair Folder on each of the the new Local and filled-in-the-background mailboxes. Many worked fine and I was able to repopulate the IMAP server mailboxes using drag in Thunderbird. Some, however, were mis-parsed, producing 'From-less' and Subject-less messages containing part messages. Thunderbird seems unable to reliably parse mbox files created by itself. I note that they are not strict mbox format, having a '-' instead of an envelope address on the delimiting '^From ' line. (I am a retired Unix SysAdmin, so used to the command line)

Has anyone had this problem where the headers download but you CANNOT see the contents of the email? If so, has anyone found a solution to being able to see the contents. Centurylink email support is a joke.

GOAL: I am trying to get off of Centurylink but I have lots (OVER 20 years) of important (health and support group related) emails (thousands) that I would like to retain the full contents to and move the mail to my live.com account. I figured out how to set up the other account on Thunderbird already but can not get the full email on my primary Centurylink (Q.COM) account to download. I think I configured the download options correctly but am not sure. See attached.

Thanks in advance!

I have used Thunderbird for years on my desktop computer with a gmail account. I have many "Contacts" in my Address Book.

 I recently added Thunderbird to a new laptop computer.  The laptop Thunderbird does not "see" my contacts or address book.

. . . . I am not going to re-create my entire Address Book in the laptop by re-typing thousands of contacts!!!!!!!

Hello, I want to delete all incoming gmail messages. I have set up a filter but instead of deleting them it puts them in the Trash folder.

Is this the expected behaviour?

Cannot delete e-mails from inbox. Cannot move them to Trash. Will copy only a few into trash and not remove them from the inbox. Emptied trash, compacted inbox. Read your suggestions, not help. Using Windows 10, latest version, Thunderbird 139.0.2.

I set up a sub-folder to my INBOX. Named it PRIORITY INBOX. Used message filters to send 3 e-mail addresses to the new inbox. It worked, then something changed and it stopped working. Incoming messages from those 3 addresses don't show up in PRIORITY INBOX. They also don't show up in INBOX or JUNK or TRASH. They don't show up anywhere I can find. Then I deleted all three filters, then deleted the PRIORITY INBOX. Now no messages show up anywhere from those three addresses. HELP!

Until recently the search message function displayed a count of the number of finds down in the bottom left hand corner of the screen. Now the number flashes on for a second or two and disappears. To know the results of a search now, I have to sit and watch until the search is complete otherwise I have to way of knowing how many were found. Has anyone had this happen and found a solution?

Hello Following a recent thundebird update, the body of certain emails contains a list of links to images rather than the images themselves that appeared before. The screen looks crowded, confusing and unattractive. How can I revert to the old, much more attractive appearance ? I have searched but can find no help. Regards