Firefox Community Forum

So I asked a question yesterday with the same problem but since then I've done a lot of my own research & what-not so I'm hoping I'm little more educated on what to do, however I'm just not fully understanding what I'm doing wrong, unfortunately.

So a run down of what happened yesterday. I was told by a microsoft guy to do a factory reset but select the option to keep my files. Which I did. I thought because I have a Firefox account my passwords will be uneffected. I did the reset & came back, downloaded firefox for their website, went to sign in & of course, I forgot my password for that, I hit forgot password & I was told to insert a 32 key code. I was never once given a code, I've had my account for yeeeears. I had to forgo entering the code & yup, everything has been wiped.

Since then in my research, I've heard many people talking about C:/Windows.old/users/kelsi/AppData/roaming/mozilla/firefox/profiles - I have this in my folders. Inside that there's also logins & logins-backup (JSON files) & key4 file. When I open up the logins into my notepad app, I see all my sites that I have passwords for (encrypted) so they are there! I then also have C:/Users/kelsi/AppData/roaming/mozilla/firefox/profiles/profiles (there's two folders labelled profiles). I was speaking to a few users online who said that I've to copy & paste the C:/Windows.old(...)profiles onto the C:/Users (...)/profiles & then start up firefox again. I did all that, opened up firefox again but nothing. However in the c:/users folder upto & into the profiles folder, it's got the key4, logins, logins-backup there. When I open the logins file on notepad, all my encrypted passwords are now also in the c:/users(...) profiles section.

So I'm just wondering what to do now. I feel like I've gone crazy trying to figure this out. I've got a lot of resources to use, spoke to so many people but I seem to have hit a deadend. I'm a complete beginner with all of this, I only use my laptop for Firefox, so I really don't know much about the ins & outs of anything else. I am hoping this makes sense to someone & can point me in the right direction of either where to go next or what I've done wrong (I can't emphasis enough how much of a beginner I am, so please make it easy to understand) Thank you in advance.

F12 opens the inspector - How to change th eshortcut of remove it completely

F12 is near the backspace key on my asus laptop and I keep accidently hitting it and would like to remove this fuctionality. I can just use ctrl shift c if I need it

My sanity is at stake here!

in latest version of firefox this https://support.mozilla.org/en-US/questions/1367908 no longer works

How to disable Ctrl-T?

I've had ongoing issues with both TB and Firefox so I finally broke down and did a fresh install of Windows 10. OS is updated except for one KB downloading now, all drivers are updated, and I am basically running a fresh install with only Firefox and TB installed (no other apps). Firefox (137.0.2) continues to crash with these crash reports having been submitted - all today. Can anyone discern a common thread in them please?

bp-3ea3bcf2-f415-4297-95b9-f7dd30250427 4/27/2025, 5:29 PM bp-0f9fd3ee-cfa4-425f-9a2c-792eb0250427 4/27/2025, 5:29 PM bp-7b015e78-8766-409b-b63f-09e980250427 4/27/2025, 5:29 PM bp-01a7e06a-e523-4bcf-9472-a0a280250427 4/27/2025, 5:29 PM bp-354b8233-afa4-4ade-9e50-8a23f0250427 4/27/2025, 5:04 PM bp-d2169b84-91e5-43f7-bc5d-025540250427 4/27/2025, 4:19 PM bp-13c0a356-2831-4c2a-8841-468be0250427 4/27/2025, 4:16 PM bp-8c440107-e04c-446c-9697-d286d0250427 4/27/2025, 4:16 PM bp-5be6817d-c846-4579-824f-252960250427 4/27/2025, 4:16 PM bp-c26c020a-0f82-49c4-954f-05f3f0250427 4/27/2025, 3:50 PM bp-abbe7f86-42d0-4b8d-b207-103e90250427 4/27/2025, 3:50 PM bp-5f3e0701-8df3-4ba8-9eba-dfe0f0250427 4/27/2025, 3:50 PM bp-4e041765-234c-4117-a928-8c58b0250427 4/27/2025, 3:15 PM bp-2f28af2a-9b88-4873-a432-ee4770250427 4/27/2025, 3:11 PM bp-3a7d07c3-da22-450d-9e38-263010250427 4/27/2025, 3:11 PM bp-e92f81f1-ffed-472f-88cd-5efff0250427 4/27/2025, 3:11 PM bp-3064ae20-efcc-4c39-bd81-4039a0250427 4/27/2025, 3:11 PM bp-8b6bb978-d72a-4302-bfe3-87cca0250427 4/27/2025, 3:11 PM bp-dc31d1ea-8af8-4c17-8d4b-e2e700250427 4/27/2025, 3:11 PM bp-f798589d-21e9-46bd-bedf-0bb470250427 4/27/2025, 3:11 PM bp-09abb21d-f2f4-4e9a-89f0-b1d240250427 4/27/2025, 3:11 PM

Hi Team ,

I am trying to download security certificate in Firefox, but I can just view the certificate but can’t export, why I am not able see details tab & able to export certificate? As I can see same thing in chrome , there is export button where I can export certificate.

Could you please help with this?

Buenas noches. Me gustaría que algún experto me explicase el por qué, arriba de todo, en la página de Ajustes, me aparece el mensaje "Su navegador está siendo administrado por su organización". El mío, es un PC de uso personal y no pertenezco as ninguna organización. Hay alguna forma de solucionarlo?

Gracias anticipadas.

Yesterday evening I accidentally clicked on a setting that asked me to stop or deny something and I don't remember what it was. Today my bookmarks and history prior to yesterday evening is gone. Is there a way in the system to go back to yesterday evening and undo whatever I clicked and restore the missing history and bookmarks? I work on MacOS and am using the current version of Firefox 137.0.2 (64-bit)

I have a folder called Old Firefox Data on the my desktop on a Mac. When I delete it I cannot empty from the Recycle Bin. If I try it just comes back. How can I remove? I have uninstalled Firefox and restarted and it still persists.

i have tried putting YouTube both from bookmarks and fem desktop to my Firefox menu bar and it will not go I am afraid to refresh Firefox because i am afraid to lose all my bookmarks and add on is that the only way to do it? please help me if you can i have not uninstalled Firefox but have reinstalled over what i have and still nothing I am baffeled

I am trying to implement the below with fire fox containers however I am not sure how you disable the option to clear cookies per container ?

See below.

I also use this extension in order to have quick access to all of my Google Voice numbers. I created a new container for each Google Voice number I own. I then logged in to the appropriate account for each container and disabled the option to clear my cookies upon exit. Today, I can launch Firefox, select the container titled with the number I want to use, and immediately place or accept a call via my desktop. I can close the browser completely when I am done. I also changed the icon and name to reflect this purpose. This has been most beneficial when I have been on a call with a financial institution and they want to call me back at a specific number which they have on file. Opening the browser and being immediately ready is better than connecting to Google Voice; opening my password manager; inserting my credentials; providing 2FA; accessing the account; allowing my microphone; and accepting the call. My device is encrypted and protected with a strong password in the event it is stolen.