• Imetatuliwa

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data… (read more)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Asked by FireFoxKins 3 days ago

Answered by TyDraniu 18 hours ago

  • Imetatuliwa

Can't delete email from inbox

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked… (read more)

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

Asked by frank114 1 week ago

Answered by Ed 1 week ago

  • Imetatuliwa

Printing emails without headers, only email content.

I only want to print the content of the email without the header. Currently, everything is printed, including the headers. This is tedious to read. Two pages of header in… (read more)

I only want to print the content of the email without the header. Currently, everything is printed, including the headers. This is tedious to read. Two pages of header information and only at the end is the actual content of the email. Where and how can I change this setting?

Asked by r.waldvogel 8 hours ago

Answered by david 4 hours ago

  • Imetatuliwa

Missing content on web page

Can someone help please: - I've been trying to buy some tickets for an event in France. When I access the following from Firefox (140.6.0esr (64-bit)) on Debian GNU/Linux… (read more)

Can someone help please: - I've been trying to buy some tickets for an event in France. When I access the following from Firefox (140.6.0esr (64-bit)) on Debian GNU/Linux 13 (trixie)) the ticketing purchase options don't show. When I access it from Chrome on Android or Edge on Windows it does show. https://www.circuitdesremparts.com/prochaine-edition/billetterie/ It seems I've now missed any Tribune tickets.

Thanks, Tim

Asked by glassthorpe 1 day ago

Answered by glassthorpe 4 hours ago

  • Imetatuliwa

Thunderbird crashes

Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab.… (read more)

Ich habe Thunderbird auf meinem MacBook Air von Anfang 2015 geladen auf dem MacOS Monterrey läuft. Sobald ich einen eMail Account einrichten möchte stürzt Thunderbird ab. Was muss ich tun, um diese Abstürze zu vermeiden?

Asked by Familia Rommel 2 days ago

Answered by Mapenzi 1 day ago

  • Imetatuliwa
  • Locked

Config Editor / Delivery Status Notifications

Hi all, In a now deleted Windows 10 Thunderbird setup, we used the Config Editor to globally set Delivery Status Notifications as true. This ensured that every email a… (read more)

Hi all,

In a now deleted Windows 10 Thunderbird setup, we used the Config Editor to globally set Delivery Status Notifications as true.

This ensured that every email attempted to return a delivery notification without the user having to manually request one when composing an email.

We have since shifted all our computers to Linux Mint, but I am unable to find this variable in the Config Editor.

Has this been removed?

Thanks! b

Asked by SuMo Bot 8 hours ago

Answered by SuMo Bot 8 hours ago

  • Locked

THunderbird Microsoft Exchange error

I sent a request for help and got this response: "Well you might start by actually advising what the error is. We are at this point left to guess what "When launching Th… (read more)

I sent a request for help and got this response:

"Well you might start by actually advising what the error is. We are at this point left to guess what "When launching Thunderbird, I get a pop-up saying Server "outlook.office365.com" reported en error" means and I can assure you it is not much to base a guess on. What is the message verbatim?"

You missed the point entirely! The point is that there NO ERROR CODE REPORTED, only the cryptic information I sent earlier. Further, if I knew the error code, I could fix it myself. The question is whether there is some kind of a log file kept in Thunderbird that may shed some light on the problem. Hopefully, now you understand the problem and can respond in a more meaningful and professional manner.

Some additional information: (a) sometimes email does not send, (b) I have already reinstalled T-Bird with with the mystery error continuing, (c) no errors were reported during installation. If there is no log file that T-Bird keeps and if you have no way of helping me track this down, T-Bird has ceased to be a practical alternative to Outlook.

Asked by tim233 23 hours ago

Last reply by Ed 9 hours ago

  • Imetatuliwa

Cannot open an attachment

I cannot open attachments directly in an email with a double click, Probably since a week or so back. I have to copy the link address and insert it into a web reader. The… (read more)

I cannot open attachments directly in an email with a double click, Probably since a week or so back. I have to copy the link address and insert it into a web reader. There is no command in the settings as I can see Quite a nuisance, Best regards, Gustaf

Asked by gustaf.eklof 1 month ago

Answered by christ1 1 month ago

  • Imetatuliwa

delays in receiving emails inThunderbird

Emails seem to take a longer period to download into Thunderbird which means my emails with codes time expire before i receive them. If I go straight into my webmail at n… (read more)

Emails seem to take a longer period to download into Thunderbird which means my emails with codes time expire before i receive them. If I go straight into my webmail at ntlworld.com they show up there immediately. Advice welcomed.

Asked by doug.adams1 3 days ago

Answered by Lin 18 hours ago

  • Imetatuliwa

What is the FireFox Release Channel

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Wind… (read more)

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

Asked by Dianne Bettag 20 hours ago

Answered by James 19 hours ago

  • Imetatuliwa

Sending of username did not succeed. Mail server pop.hispeed.ch responded: [AUTH] Authentication failed.

Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common … (read more)

Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Thunderbird, check out our support website. Include account names (possibly identifying information) Application Basics Name Thunderbird Version 52.6.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Profile Folder /Users/clehmann/Library/Thunderbird/Profiles/kjuun2a8.default Application Build ID 20180123185941 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 lehmannc@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Christian Lehmann <lehmannc.3d@a3.epfl.ch> smtp.hispeed.ch:587 None Normal password false account2 Local Folders (none) Local Folders None Normal password account3 lehmannc3d@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc3d@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Crash Reports Report ID Submitted bp-e2b17813-8183-445b-8cd9-7ee010251114 14.11.25 bp-056cc7b8-3eca-4abe-8e8d-478980251023 23.10.25 bp-9dcb399a-e1d6-4d40-a130-2e4760220715 15.07.22 bp-043822e3-5677-417a-aa2a-ab9000220605 05.06.22 bp-9f36c658-8bf3-4614-8d63-ffc550200805 05.08.20

All Crash Reports Extensions Name Version Enabled ID Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 1054404 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 52.6.0 font.internaluseonly.changed false font.size.variable.x-western 18 mail.openMessageBehavior.version 1 mail.spotlight.firstRunDone true mailnews.database.global.datastore.id c48cb587-fa00-174e-85e2-d71c44924f7 mailnews.database.global.views.conversation.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… mailnews.database.global.views.global.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… media.gmp.storage.version.observed 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1767300264 places.history.expiration.transient_current_max_pages 69658 plugin.flash.arch x86_64-gcc3 plugin.flash.blockliststate 4 plugin.flash.desc Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi 362 plugin.flash.lastmod_lo -1249868448 plugin.flash.path /Library/Internet Plug-Ins/Flash Player.plugin plugin.flash.version 32.0.0.192 plugin.importedState true plugin.state.default browser 0 plugin.state.flash 0 plugin.state.quicktime plugin 0 print.macosx.pagesetup-2 PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO… print.more-settings.open true print.print_bgcolor false print.print_bgimages false print.print_colorspace print.print_command print.print_downloadfonts false print.print_duplex 1515870810 print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_page_delay 50 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_name print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_plex_name print.print_resolution 1515870810 print.print_resolution_name print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 57 print.print_unwriteable_margin_left 25 print.print_unwriteable_margin_right 25 print.print_unwriteable_margin_top 25 print.printer_Mozilla_Save_to_PDF.print_bgcolor false print.printer_Mozilla_Save_to_PDF.print_bgimages false print.printer_Mozilla_Save_to_PDF.print_duplex 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom 0 print.printer_Mozilla_Save_to_PDF.print_edge_left 0 print.printer_Mozilla_Save_to_PDF.print_edge_right 0 print.printer_Mozilla_Save_to_PDF.print_edge_top 0 print.printer_Mozilla_Save_to_PDF.print_footercenter print.printer_Mozilla_Save_to_PDF.print_footerleft &PT print.printer_Mozilla_Save_to_PDF.print_footerright &D print.printer_Mozilla_Save_to_PDF.print_headercenter &T print.printer_Mozilla_Save_to_PDF.print_headerleft print.printer_Mozilla_Save_to_PDF.print_headerright print.printer_Mozilla_Save_to_PDF.print_in_color true print.printer_Mozilla_Save_to_PDF.print_margin_bottom 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_left 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_right 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_top 0.5 print.printer_Mozilla_Save_to_PDF.print_orientation 0 print.printer_Mozilla_Save_to_PDF.print_page_delay 50 print.printer_Mozilla_Save_to_PDF.print_paper_height 11 print.printer_Mozilla_Save_to_PDF.print_paper_id na_letter print.printer_Mozilla_Save_to_PDF.print_paper_size_unit 0 print.printer_Mozilla_Save_to_PDF.print_paper_width 8.5 print.printer_Mozilla_Save_to_PDF.print_resolution 0 print.printer_Mozilla_Save_to_PDF.print_reversed false print.printer_Mozilla_Save_to_PDF.print_scaling 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit true print.printer_Mozilla_Save_to_PDF.print_to_file true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_bgcolor false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_bgimages false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_duplex 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_bottom 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_left 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_right 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_top 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footercenter print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footerleft &PT print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footerright &D print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headercenter &T print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headerleft print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headerright print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_in_color true print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_bottom 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_left 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_right 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_top 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_orientation 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_page_delay 50 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_height 11.6944881889764 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_id iso_a4_210x297mm print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_size_unit 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_width 8.26377952755906 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_resolution 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_reversed false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_scaling 0.91 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_shrink_to_fit false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_to_file false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_bottom_twips 285 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_left_twips 284 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_right_twips 282 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_top_twips 283 privacy.purge_trackers.date_in_cookie_database 0 security.remote_settings.crlite_filters.checked 1636060483 security.remote_settings.intermediates.checked 1636060483 security.sandbox.content.tempDirSuffix {b37f6183-5786-064f-b53f-6117c55f61c5} security.sandbox.plugin.tempDirSuffix 1f1a9487-adde-5a4f-8c98-23cf4fe61195 Graphics JavaScript Incremental GC Accessibility Activated Prevent Accessibility Library Versions

Asked by lehmannc 3 days ago

Answered by david 21 hours ago

  • Imetatuliwa

Firefox freezes when I log into Amazon Prime

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close… (read more)

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Asked by alanherzberg 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Imetatuliwa

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Asked by Eliav Solomon 1 month ago

Answered by DJ_SANYEE 1 week ago

  • Imetatuliwa

New printer will not print emails

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but… (read more)

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but I cannot print an email from Thunderbird from my desk top. I right click the email to bring up the menu. I select print and nothing happens. It dont bring up a print preview window to select printer. It does nothing. My old printer was also a Brother MFC, just an older model. everything worked fine. I called brother and they say since everything else prints it must be a problem in the Thunderbird Application

Asked by kim85 2 days ago

Answered by sfhowes 1 day ago

  • Imetatuliwa

Yahoo mail opens window when launching T-Bird 146.0.1m Just started happenenig.

I would like to stop version 146.0.1 of Thunderbird from loading yahoo mail when executing Thunderbird in a annoying new window. Just started happening 01/05/2026. Thank … (read more)

I would like to stop version 146.0.1 of Thunderbird from loading yahoo mail when executing Thunderbird in a annoying new window. Just started happening 01/05/2026. Thank you Jeff

Asked by Jeffrey Colon 2 days ago

Answered by Jeffrey Colon 2 days ago