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Good day all,

I had some old emails stored in a Local folder.

While I could see the the header information shows up in the view panel (from address, subject, date, etc), I could NOT see the contents of the email (the preview window is entirely blank), and attempting to copy the email failed.

I completed the 1st Repair detailed in this link as it seemed to be the exact same issue: https://support.mozilla.org/en-US/questions/1515421

When It was completed, all except four of the old emails disappeared. The four remaining files can be opened & read (so the repair worked on those four).

Examining the Inbox mbox file as explained in Repair #2 (link above) showed only the data for the four remaining files.

My question - does anyone know of a way to 1) restore the emails that vanished?, and 2) after restoring the emails that vanished, how to be able to read them?

I have a back-up of the entire profile that was made before the repair - so I can pull specific files from that back-up and "start over" if need be.

Thx!

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

when I go to a web site I get an error msg saying You don't have permission to access "http://www.att.com/" on this server. why and what does it mean and how do i fix it?

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. Somebody please help me if there's a way to active that function.

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can't seem to find the account recovery keys anywhere. I may have lost them because of only storing the recovery key and pin record locally on a device I have since formatted and sold. It looks as though it's very difficult to recover via Authy or perhaps not possible (I have one mobile and laptop and Authy has discontinued the desktop app). Is there a way to reset the account so that I can set up my 2fa again and this time keep the access info in a safer and retrievable place?

The helpful suggestion that someone offers for a solution is appreciated, however, for me there are no "arrows" to use as instructed in order to fix my problem, e.g., stopping drop-down/pop-ups that reveal of my ID when signing in for both Amazon or Mozilla web sites.

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android phone, just not Mozilla. Can not check for latest updates.

I successfully installed Thunderbird version 146.01 in November 2025 and successfully completed the connection to my email server Comcast.net. With all folders downloaded I proceeded to receive and send emails without any issues until around December 17 2025 when Thunderbird stopped receiving or sending emails. I performed all the steps listed without success, When I test the connection in settings I get the following: "Successfully established a secure connection to imap.comcast.net:995." Yet I get no emails

I see a Thunderbird update came in around December 17 2025, maybe a coincidence? Thank you Ed

Still not always saving a page to my selected folder. However, if after clicking the "Star", I first select the location "Show your bookmarks", then to back to to selecting the folder into which I wish to save the page, it will then put that page into the folder of my choice. What settings do I need to have in place so that I do not have to do this double step to get the system to save a page in my selected folder? Let me know if I should just start over, uninstall Fire Fox, I have saved all my book marks and exported in the two formats, then reinstall the program. Thanks in advance for any solution. JJE

I have for years used Firefox for logging into BofA. I have not changed my configuration but 4 or 5 months ago I started having problems. My browser is always up to date and I have standard privacy settings. In the past the problem was that the authentication wouldn't work, then firefox would freeze I would have to close the browser - when I restarted I would still be logged in (which seems strange). Now most recently when I log it it doesn't accept my credentials. I have tried removing BofA from enhanced protections and clearning the cookies related to BofA - but the problem persists.

I am logging in on my Apple laptop (by means of password protector) and using a FIDO device for authentication.  I usually get a failure message before I have even activated the FIDO device; then if I try again the whole browser freezes - no windows will work (yet when checking "force quit" it doesn't show it not responding.)

As a retired American Airlines employee, I use fly.aa.com to book flights. I have been having a cell phone problem for the last year where it says "This connection is untrusted'. Go Back. Says owner of fly.aa.com configured website improperly. Firefox has not connected to this file. If I go there anyway, won't take my passworld. I use this app just fine on my pc at home, but need it to travel. A tech friend helped me go around once, but have not used it lately and it's back to the same screen as noted above. AA says its firefox problem.

i had a bunch of grouped tabs which i 'closed and saved' but when i tried to find them all of them were gone, only the newer groups i made just now show up, not a single one of my old ones do

For some time the feature to use color in text has not worked. I deleted and re-installed Thunderbird but no change. I cannot change the font color when typing an email, and making changes in the settings has no effect, either.

I have my "signature" saved as an HTML in color, and it also will only display in black.

Any articles and solutions posted seem to be for people using Macs or some other kind of computer. I have Windows 11 for a Lenovo Idea Pad 5. Thank you in advance for any and all guidance you can offer.

With the latest firefox update all my bookmarks do not appear on my windows11 desktop. But the synchronized booksmarks on my win10 note book and on my iphone still exist. So nothing is lost, the bookmarks simply do not show up on the win11 desktop. With this firefox update I also received a desktop message that bookmarks might not appear because of an interference with the internet security program (f-secure) Unfortunately I did not give enough attention to this explaination there and the steps how to solve the problem.

Can somebody send me the link to this explaination or tell me how to fix the bookmark interference with f-secure?

many thanks thomas

Recently, I needed to do a major upgrade to Fedora 43 so I did a full backup first for safety. After the upgrade, I needed to install Thunderbird to recover access to my email. For the first time in over 20 years, I had to re-enter the data for my various email accounts and now I find that my address book is gone. How can I locate the proper files in my backup and restore them while Thunderbird isn't running?