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DELETE ACCOUNT FROM DATABASE

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  • Last reply by Paul

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Hello,

I wanted to delete account. The system will not allow me due to an integrated update Mozilla made to the system back in 2020. The system wants to send a code to an email that no longer exists. The email is [email address]. Delete this is account from your database. Please send confirmation email to [email address].

Thank you. Janna Legg

Hello, I wanted to delete account. The system will not allow me due to an integrated update Mozilla made to the system back in 2020. The system wants to send a code to an email that no longer exists. The email is [email address]. Delete this is account from your database. Please send confirmation email to [email address]. Thank you. Janna Legg

Modified by Paul

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Hi

I have removed your email addresses from your question for your privacy and security as this is an open forum.

It will not be possible to delete your account without being able to verify your identity through the email address that we have on record for your Firefox Account.