Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Had to reset my laptop. Re-installed Firefox but where can I find and restore my bookmarks?

  • 3 majibu
  • 1 ana tatizo hili
  • 264 views
  • Last reply by Shadow110

more options

Windows10 problem and restore did not work so reset Windows but lost installed programs. Files all still present. Re-installed Firefox but want to restore my bookmarks. WHow to do and where to find them?

Windows10 problem and restore did not work so reset Windows but lost installed programs. Files all still present. Re-installed Firefox but want to restore my bookmarks. WHow to do and where to find them?

Chosen solution

NHGlenn said

Files all still present.

That part is very promising. Are they in a C:\Windows.old folder, or still in their original locations?

Since Firefox data is in a hidden folder, please start by setting Windows to show hidden files and folders, otherwise it's very difficult to navigate.

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then drill down through:

C:\Windows.old\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

You might only have one profile folder, or you might have several. Each profile should have a folder named bookmarkbackups containing one or more compressed backup files. These can't be easily ready except by Firefox.

Once you find a good candidate for restoration to your current Firefox, copy/paste it to your Desktop for easy access. Then try the steps in this article:

Restore bookmarks from backup or move them to another computer -- pick "Choose File" from the menu and point Firefox to your Desktop

Success?

Obviously there's more data there, but recovering it a bit trickier.

The C:\Windows.old folder may be removed within 28 days, so back up anything you feel is essential to another place.

Read this answer in context 👍 1

All Replies (3)

more options

Suluhisho teule

NHGlenn said

Files all still present.

That part is very promising. Are they in a C:\Windows.old folder, or still in their original locations?

Since Firefox data is in a hidden folder, please start by setting Windows to show hidden files and folders, otherwise it's very difficult to navigate.

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then drill down through:

C:\Windows.old\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

You might only have one profile folder, or you might have several. Each profile should have a folder named bookmarkbackups containing one or more compressed backup files. These can't be easily ready except by Firefox.

Once you find a good candidate for restoration to your current Firefox, copy/paste it to your Desktop for easy access. Then try the steps in this article:

Restore bookmarks from backup or move them to another computer -- pick "Choose File" from the menu and point Firefox to your Desktop

Success?

Obviously there's more data there, but recovering it a bit trickier.

The C:\Windows.old folder may be removed within 28 days, so back up anything you feel is essential to another place.

more options

Worked. Thanks. All bookmarks were in the back up and restored.

more options

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.