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This article explains how to contact support if you can't sign in to Mozilla VPN.

=If you are unable to log in= #Open Mozilla VPN and select '''Get Help''' on the top right-hand side of the screen. #Select '''Contact Support'''. #In the ''Contact Support'' form, you will be asked to provide your email address and additional information about your problem. #Click (or tap) '''Submit''' to complete your request. [[Image:VPNGetHelp|width=300]] =If you are already logged in= #Open Mozilla VPN and click '''Settings''' (the gear icon). #Select '''Get Help'''. #Click (or tap) '''Contact us'''. #Complete the '''Support Contact''' form, where you will be asked to provide your email address and additional information about your problem. #Click (or tap) '''Submit''' to complete your request. [[Image:VPNGetHelp2.5]] =Contact us through the Mozilla VPN support Knowledge Base= #Visit the [https://support.mozilla.org/products/firefox-private-network-vpn/ Mozilla VPN support Knowledge base] and click '''Get support''' in the banner that appears at the bottom of the page. #;[[Image:ContactSupport_SUMO]] #In the Mozilla VPN Solutions page, click '''Contact Support''' in the banner to the right. #You'll be prompted to log in with your Firefox account to be able to submit questions or contact support. #Fill in the '''Contact Support''' form. #Click '''Submit'''. Our team will get back to you as soon as possible. If you forgot your Firefox accounts password, [[I forgot my password for Firefox Account and I can't log into the VPN or Private Network|learn how to reset your password]]. <!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links --> =Related articles= *[https://support.mozilla.org/en-US/kb/i-forgot-my-password-firefox-account-and-i-cant-lo?utm_source=-vpn-related I forgot my password for Firefox Account and I can't log into the VPN or Private Network] *[https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn?utm_source=-vpn-related Help, I still have questions about Mozilla VPN] '''Learn more:''' *[https://support.mozilla.org/en-US/kb/-app-feedback-rate-your-experience-mozilla-vpn?utm_source=-vpn-related In-App Feedback - Rate your experience with Mozilla VPN]