Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Do you ask people to take part in a survey?

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av Zebedee.01

more options

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Vald lösning

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey.

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. 

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Vald lösning

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey.

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. 

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

more options

Many thanks. Delighted to have the problem solved.