We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Insists my (UK) version outdated, but no newer available, home page will not switch to UK English when selected in drop-down.

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av James

RoboDoc
RoboDoc
more options

Checked for newer version after Bank of Montreal online banking site created incompatibility with FF 26. This happened after a crash?/maintenance downtime? at BoM and their subsequent restoration. Now will not accept my sign-in, even with all cookies and flash allowed ... reports cannot accept sign-in from bookmarks, though it does the same for manual entry. Problem does not happen with other secure (including other banking) sites and does not occur when I use Google Chrome. I still prefer Mozilla FF and so I do not really want to switch to Google. However, at present, that is my only option for connecting with my BoM accounts.

Could you please check into this incompatibility? I have reported it to BoM, along with the information that I did not change any configurations or update anything during the time BoM's site was down. I also wonder if any other users have experienced the same problem.

Cheers, RoboDoc.

Checked for newer version after Bank of Montreal online banking site created incompatibility with FF 26. This happened after a crash?/maintenance downtime? at BoM and their subsequent restoration. Now will not accept my sign-in, even with all cookies and flash allowed ... reports cannot accept sign-in from bookmarks, though it does the same for manual entry. Problem does not happen with other secure (including other banking) sites and does not occur when I use Google Chrome. I still prefer Mozilla FF and so I do not really want to switch to Google. However, at present, that is my only option for connecting with my BoM accounts. Could you please check into this incompatibility? I have reported it to BoM, along with the information that I did not change any configurations or update anything during the time BoM's site was down. I also wonder if any other users have experienced the same problem. Cheers, RoboDoc.

Vald lösning

Your useragent appears to be User Agent: Mozilla/5.0 (Gecko) Firefox/64 which is not a valid Firefox UA. It could be you changed it, a proxy has changed what is given to sites or a useragent extension changed it for examples.

type about:config in Location (address) bar filter for general.useragent Right-click and select Reset on any that is not default.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Your useragent appears to be User Agent: Mozilla/5.0 (Gecko) Firefox/64 which is not a valid Firefox UA. It could be you changed it, a proxy has changed what is given to sites or a useragent extension changed it for examples.

type about:config in Location (address) bar filter for general.useragent Right-click and select Reset on any that is not default.