Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Arkiverad

why does Firefox 24.0 not support Trusteer Endpoint Protection software?

Firefox Sekretess och säkerhet
the-edmeister svarade 12 år sedan
ChemikerKnollus
ChemikerKnollus

Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use?

Another name associated with Trusteer is Rapport.

Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use? Another name associated with Trusteer is Rapport.

Alla svar (3)

philipp
philipp
  • Moderator

hello, trusteer rapport has just been updated to support firefox 24: https://www.trusteer.com/support/supported-platforms

+27825574642
+27825574642

I use FF25. When I upgraded to FF26 my trusteer icon is missing. Why Must I every time reinstall Trusteer? I am very satified with Firefox and Have tried other browsers like Google chrome and comparing to Firefox they are all useless. Johann Combrinck xxxxx@xxxxxxxx.xx.xx South Africa.

Ändrad av James

the-edmeister
the-edmeister

Trusteer Rapport is using a binary in their add-on which need to be updated for each new version of Firefox.

http://www.trusteer.com/support 

Firefox 26 and Google Chrome 32 now supported on Windows! Click here to update Rapport for Windows

I suggest that you contact Trusteer support and ask how to enable automatic updates for their Firefox add-on. Or bookmark that page and use that bookmark every 6 weeks when a new version of Firefox is released.