Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Gmail won't open in Firefox (and I've already reset it and deleted prefs.js)

  • 2 svar
  • 35 har detta problem
  • 11 visningar
  • Senaste svar av cor-el

leahtn
leahtn
more options

Gmail won't open in Firefox. I get this error:

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Steps I've taken: 1) Reset Firefox preferences 2) Deleted prefs.js

Help!

Gmail won't open in Firefox. I get this error: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. Steps I've taken: 1) Reset Firefox preferences 2) Deleted prefs.js Help!

Alla svar (2)

kobe
kobe
more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

Ändrad av kobe

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.