We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

All my downloads have been erased or eliminated. How?

  • 4 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

Went online to retrieve a download and the entire download list was gone. I did not clear the list where did it go and can I retrieve it?

Went online to retrieve a download and the entire download list was gone. I did not clear the list where did it go and can I retrieve it?

Ändrad av NoahSUMO

Vald lösning

Maybe you have some cleaning utility that has cleared it. Or did you inadvertantly clear it yourself

Possibly the files are still there but not the listing. Try searching for the files by name or date using Windows XP search. That is easiest of course if you remember what your set or default download location is.

Läs svaret i sitt sammanhang 👍 1

Alla svar (4)

more options

Vald lösning

Maybe you have some cleaning utility that has cleared it. Or did you inadvertantly clear it yourself

Possibly the files are still there but not the listing. Try searching for the files by name or date using Windows XP search. That is easiest of course if you remember what your set or default download location is.

more options

Do you still have the Downloads folder in the History manager?

There are other things that need your attention.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/14.0.1 version that you currently run is no longer supported with security updates

  • Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
more options

Can I restore to a point several days ago to retrieve download files?

more options

No, a system restore won't work for SQLite database files and Windows XP doesn't keep older copies of files like Vista and later Windows versions may do, so you are out of luck if the download manager and the library do not show the downloaded files.

Did you check if the files are in the default download folder?

  • Tools > Options > General : Downloads