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Since I installed Mcafee Cox internet securityI cannot get firefox to open. When I try to remove it and redownload it windows says I need to close firefox

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fireguy7542
fireguy7542

i have restarted computer and then I can uninstall firefox. when I reinstall it I can open it a few times but then it will not open. I have tried to turn off firewall and reinstall firefox and that did not help. I turn fiewall off and firefox will still not open

i have restarted computer and then I can uninstall firefox. when I reinstall it I can open it a few times but then it will not open. I have tried to turn off firewall and reinstall firefox and that did not help. I turn fiewall off and firefox will still not open

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ideato
ideato

Hello fireguy7542, you mean the Mcafee Cox firewall (inside the suite), check also if you can make exception in antivirus, otherwise try to disable the suite to see if the firefox works.

see if the next links helps :

http://ww2.cox.com/support/print_media/internet/interface/security/Cox_Security_Suite_User_Guide_2008.pdf

http://media.cox.com/support/print_media/internet/interface/security/Cox_Security_Suite_Plus_User_Guide_2008.pdf


thank you