Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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The update to the upgrade server runs on but does not connect for this new upgrade

Firefox
user633449 besvarat
cityslicker
cityslicker

I was notified that there is a newer version 14 from existing 13.01. Several files were downloaded and installed, then it said to re-start. Okay so far, then Mozilla re-starts on ver 13 and another window opens saying that it is connecting to server, but it never does. Keeps running. Still on ver 13.01, not 14

I was notified that there is a newer version 14 from existing 13.01. Several files were downloaded and installed, then it said to re-start. Okay so far, then Mozilla re-starts on ver 13 and another window opens saying that it is connecting to server, but it never does. Keeps running. Still on ver 13.01, not 14

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user633449
user633449

Sometimes the updater messes up, requiring you to download the Firefox update manually. Go to www.getfirefox.com, and download and install Firefox 14.0.1