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My installation download won't work at all, I have Mac OS X 10.5.8 with an intel procesor, I don't understand why nothing works?

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  • Senaste svar av Jodiec

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Mozilla identifies the download suitable for my laptop, but then nothing happens when I click on the download button

Mozilla identifies the download suitable for my laptop, but then nothing happens when I click on the download button

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.


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Hi there, thank you for your reply, but I had actually previously uninstalled firefox, there is no trace of the application on my laptop that I can find. So there must be another issue as none of the downloads seem to work? I can't even get the dmg file on my desktop,

thanks again!