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Firefox wasn't opening websites when other programs were, so I uninstalled it but now it will not reinstall from the website.

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astridrobi
astridrobi

HI there, Firefox wasn't able to connect to the internet, yet other browser programs were fine (IE, etc.) so I thought I"d uninstall Firefox and reinstall it from the website. I uninstalled it fine, but it will not download. It goes through all the steps of the download and setup from the website and appears to be installing in "program files," yet does not appear in the list of programs. It's just not there! What could the problem be? I'm running Windows 7 and McAfee.

Thanks for any advice.

HI there, Firefox wasn't able to connect to the internet, yet other browser programs were fine (IE, etc.) so I thought I"d uninstall Firefox and reinstall it from the website. I uninstalled it fine, but it will not download. It goes through all the steps of the download and setup from the website and appears to be installing in "program files," yet does not appear in the list of programs. It's just not there! What could the problem be? I'm running Windows 7 and McAfee. Thanks for any advice.

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rloftus
rloftus

Go into our program files folder and delete the Mozilla Firefox program folder. Then open msconfig and make sure that Firefox is unchecked from the Programs startup list, then open regedit and find the HKEY_LOCALUSER_SOFTWARE key and delete strings associated with Firefox. This process will require several re-boots, but once you're done you should be able to download and install Firefox without any troubles.

Ändrad av rloftus