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Cannot open pdf files downloaded using firefox. They open fine using safari, and used to open fine before my latest update of firefox.????

  • 5 svar
  • 16 har detta problem
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  • Senaste svar av gregd548

btracey1
btracey1

I am running the latest version of snow leopard on my mac. Since the last update of Firefox, I have not been able to open any newly downloaded pdf's. I get a message that says "The file cannot be opened. it may be damaged or use a file format that preview doesn't recognize." When I download using Safari, everything works fine. I have been using Firefox for a long time and all of my bookmarks are in Firefox.

I am running the latest version of snow leopard on my mac. Since the last update of Firefox, I have not been able to open any newly downloaded pdf's. I get a message that says "The file cannot be opened. it may be damaged or use a file format that preview doesn't recognize." When I download using Safari, everything works fine. I have been using Firefox for a long time and all of my bookmarks are in Firefox.

Alla svar (5)

Hasan
Hasan

Using the Adobe Reader plugin with Firefox

Opening PDF files within Firefox

Check and tell if its working.

philipshambrook
philipshambrook

And why should I do that? Files used to open fine with OS X Preview before the FF upgrade. The problem lies with FF6 not with anything on my computer. As noted above, the same file downloaded with Safari opens fine

Hasan
Hasan

Clear Cookies & Cache

Clear the Network Cache

Troubleshooting extensions and themes

Update All your Firefox Plugins

Check and tell if its working.

joronomo
joronomo

Same problem, followed your advice to no avail, but only thing that worked was to go to FF Tools menu, clicked on "Add-ons", then selected "Plug-ins", and for Adobe Acrobat NPAPI Plug-in, Version 10.1.3 clicked "Disable". Then presto I could download my pdf's and read them in my adobe reader like I could before this problem appeared.

gregd548
gregd548

I also disabled adobe npapi plug-in and now the pdf files open as usual.