Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox won't start up at all, I can't figure out how to fix it?

more options

I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

I've already looked at older posts on the forum, but nothing seems to work. When I click on the firefox logo nothing happens at all (It will try load for around 2 seconds then it stops). I can't run it in safe mode, I've tried making a new profile, I've tried restarting my computer and none of these things have helped. Does anyone know how I could solve this? I really don't want to go back to using IE. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C)

Alla svar (1)

more options

I have the same problem getting into Mozilla. Occasionally it comes up when I click on it, but most times it does not. The hour glass stays on for a couple of seconds, then goes off.