Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

from crash report i foundmodules(2) with no versions .what next ?

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Moses

AnonymousUser
AnonymousUser
more options

Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please.

Crash ID(s)

d692734b-d7fc-4e90-ae40-d85e62100518

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox crashes when I try to open it .Following your instructions I have found the crash ID and the modules with no version no's.What do I do next ? Help please. == Crash ID(s) == d692734b-d7fc-4e90-ae40-d85e62100518 == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Alla svar (1)

Moses
Moses
  • Moderator
more options

It appears you have malware or spyware installed or your PC. Use these links to get rid of them. Remember to run all of them

Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx