Just purchased, want to add devices
Alla svar (5)
I think I have inadvertently sent it twice, I am new to this sort of answer question thing (forum) not as young as I used to be
Hi Marty,
This is a support forum for Firefox for iOS. I assume you were referring to purchasing Mozilla VPN subscription, correct?
If that's the case and you already have a subscription, you can simply install the Mozilla VPN app from iOS App Store to be able to use it on an iOS device. Otherwise, you can install it from Google Play Store to use it on an Android device.
Correct, I have a subscription, new to this, my devices are up and running, problem is my wife's, I have downloaded onto her devices (IOS) and am instructed to use my sign in details and password, when done it asks for my wife's apple sign in, then there is a problem. Any help is greatly appreciated.
Regards Martin
Hi Marty,
Thanks for sharing more context about the issue you're experiencing.
I'm afraid I have to direct you to the Mozilla VPN contact form so our support agent would be able to give you a more appropriate solution to your issue. Mozilla VPN is a paid product and we have a dedicated support workflow for it, which is different from this public forum. Having a dedicated support channel would also allow the agent to check your subscription and account to troubleshoot the issue further.