Management folder subscription is not working correctly
Hello everyone I'm running TB 128 on Linux Mint 21 and TB 140.3 on Windows 11 24H2. My email provider is Strato.de with IMAP. The problem is that TB doesn't allow unsubscribes from folders on either installation. So, if you select a server folder, the folder is displayed and the emails are included. I can unsubscribe from the subscription, and the folders are not gone. All folders and Mails are on TB.
With TB, all folders are loaded and all emails synchronized during installation and the first contact with the server. I can deselect folders in the "Subscribe" menu, but they are immediately available again. I can see in the TB status display that the unsubscriptions are being sent. Strato reports that their server is OK. It also works with Outlook 2013 in Windows 11 and two other email programs in Linux. It works well with other clients (Evolution, Balsa) under Linux. I can uncheck the folders from Server (Dialog in TB) and they're gone.
Today I also tested: 1. Live version Mint 22 TB 128 - same problem 2. Mint 21 TB version 115 - same problem 3. New mailbox/address created on Strato's server - same problem Can anyone explain this? Thanks. Holger
PS: Google helps with translating
Ändrad av fox42
Alla svar (3)
Are you trying to unsubscribe "special folders "archive and the ones above it would not stay unsubscribed as they form part of your account definition.
Archive is listed in account settings as the archive location to archiving mail will see it reappear. Likewise all of the special folders with the special icons on them are not optional.
Hello Matt Thanks for your answer. Keeping archives makes sense. However, I can unsubscribe from the archive folders in other mail programs But if I create a "Test" folder, fill it with an email, and then want to unsubscribe, it doesn't work.
Ändrad av fox42
Hello all, @Hello Matt
I'm still experiencing the same behavior as TB (TB140.4). I'm attaching the log file from the Strato server. Starting at line 1330, you can see that the "vacation" folder is being unsubscribed. Then, at line 1373, you'll see the information that the folder isn't subscribed. However, the folder is still displayed and synchronized by TB. There's no change visible in the list displayed by TB. Ist this an Bug? I think so.
Can a specialist please take another look at this? Where can I escalate this at Mozilla?
Ändrad av fox42