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Can't open HP website; get error message

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dlhig33
dlhig33
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Every time I try to open an HP website -- hpsmart.com -- I get the error message below. I have to open the site using Safari (when I'm much prefer to use Firefox). Can you help me fix what's wrong?

BTW, I didn't understand the posting about security connection issues and my error message seems different than the ones highlighted in the article. _______________ An error has occurred invalidRequest X-request-id: a6547f80-e155-11ef-b409-| d532a6575ae7.db7795a0-ee4b-11ef-b409-| d532a6575ae7 Copy IDs to clipboard

Every time I try to open an HP website -- hpsmart.com -- I get the error message below. I have to open the site using Safari (when I'm much prefer to use Firefox). Can you help me fix what's wrong? BTW, I didn't understand the posting about security connection issues and my error message seems different than the ones highlighted in the article. _______________ An error has occurred invalidRequest X-request-id: a6547f80-e155-11ef-b409-| d532a6575ae7.db7795a0-ee4b-11ef-b409-| d532a6575ae7 Copy IDs to clipboard
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