Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Lost Profiles and Bookmarks

  • 1 svar
  • 1 har detta problem
  • 100 visningar
  • Senaste svar av SuMo Bot

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Recently, I opened up the Firefox browser and it prompted me to create a new profile. I reopened the browser 2-3 more times and the same thing happened. I created a new profile. My bookmarks immediately disappeared. When I went to look for my old profiles, they all had disappeared, also. Firefox has been updated recently, and so has Windows 10. I have an older (2013) Toshiba laptop. Any suggestions for getting profiles and/or bookmarks back?

Vald lösning

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

Vald lösning

see if this article provides any help for you. then let us know

[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]