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Hyperlinks in emails shown as text

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  • Senaste svar av sfhowes

Hi,

 I have found that if I receive an email with a explicitly written web address it's usually displayed as text and I need to copy and paste it in to Firefox. If I go to the web version of the email account, the web address is also a hyperlink. It has always been like this and wanted to know if this is just a quirk of Thunderbird or if there is a way to fix it. I have already gone through the fixes on the help page (https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working) and nothing has helped. 

Any help will be greatly appreciated.

Hi, I have found that if I receive an email with a explicitly written web address it's usually displayed as text and I need to copy and paste it in to Firefox. If I go to the web version of the email account, the web address is also a hyperlink. It has always been like this and wanted to know if this is just a quirk of Thunderbird or if there is a way to fix it. I have already gone through the fixes on the help page (https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working) and nothing has helped. Any help will be greatly appreciated.

Alla svar (1)

Does it happen with all links or only those in messages from some senders? It's known that some mobile mail apps send unclickable links unless the link is embedded in a text string. The W10 Mail app does this. Look at the source (Ctrl+U) to see if you can identify the sender's email app (User-agent header) or if the URL in the body has extra formatting that could make it unclickable, possibly introduced by word processing software.