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anastasiaanthony8
anastasiaanthony8

I keep periodically getting a pop-up notice in the top right of my screen, but only on my laptop (I have a desktop I also regularly use and I generally use the Moxilla Firefox browser on both). The Pop-up purports to be from Firefox. The notice says, "Firefox can't update to the latest version." Below that statement it continues, "Download a fresh copy of Firefox and we'll help you install it." There are no logo's or any other representation it is actually from Firefox. I suspect it is a scam of some sort. Please advise...a legitimate notice from Firefox or a scam?

I keep periodically getting a pop-up notice in the top right of my screen, but only on my laptop (I have a desktop I also regularly use and I generally use the Moxilla Firefox browser on both). The Pop-up purports to be from Firefox. The notice says, "Firefox can't update to the latest version." Below that statement it continues, "Download a fresh copy of Firefox and we'll help you install it." There are no logo's or any other representation it is actually from Firefox. I suspect it is a scam of some sort. Please advise...a legitimate notice from Firefox or a scam?

Vald lösning

1)
. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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FredMcD
FredMcD

Vald lösning

1)
. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

FredMcD
FredMcD

2)
If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/