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How to make a clean install of thunderbird and get rid of old data

Thunderbird Installation och uppdateringar
Bernie2Tech svarade 8 år sedan
Stefan73
Stefan73

Hi, I tried to migrate thunderbird from my old laptop to my new laptop to my new; copy and paste the profile folder but there it went wrong for some reason. No problem, I can start with a fresh new install I thought, but that doesn't work out.

I get this pop up when starting Thunderbird saying "Profile is Missing" Your Thunderbird profile can not be loaded. It isn't there or not accessible. (hope this poor translation is sufficient..)

Only thing I want now is to have a fresh install, but using the Windows 10 way of removing software doesn't work. every time I do a fresh install, I get the same message when starting up.

What files do I have to manually delete to make a new installation possible?

Hope to hear from you, many thanks in advance!

Stefan

Hi, I tried to migrate thunderbird from my old laptop to my new laptop to my new; copy and paste the profile folder but there it went wrong for some reason. No problem, I can start with a fresh new install I thought, but that doesn't work out. I get this pop up when starting Thunderbird saying "Profile is Missing" Your Thunderbird profile can not be loaded. It isn't there or not accessible. (hope this poor translation is sufficient..) Only thing I want now is to have a fresh install, but using the Windows 10 way of removing software doesn't work. every time I do a fresh install, I get the same message when starting up. What files do I have to manually delete to make a new installation possible? Hope to hear from you, many thanks in advance! Stefan

Alla svar (3)

Zenos
Zenos

Vald lösning

Delete, move or rename Users\<user account>\AppData\Roaming\Thunderbird

Stefan73
Stefan73 Frågans ägare

Thank you Zenos, it worked! Best regards, Stefan

Bernie2Tech
Bernie2Tech

can't find users\ etc\roaming file in windows 10 new os for me

Ändrad av Bernie2Tech