Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashes when I try to print from the browser

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av philipp

rgaryblair
rgaryblair
more options

Firefox is crashing when I try to print from my browser. I unloaded Foxit Reader PDF and now all of the pdf files open in a web browser tab. The last crash happened from a tab with a file I was trying to print to my HP Laser printer.

Please help, I really like FireFox but I have to be able to print from web browsers for my work.

Thanks, Gary

https://crash-stats.mozilla.com/report/index/beff9a14-529d-482f-9322-066312170105

Firefox is crashing when I try to print from my browser. I unloaded Foxit Reader PDF and now all of the pdf files open in a web browser tab. The last crash happened from a tab with a file I was trying to print to my HP Laser printer. Please help, I really like FireFox but I have to be able to print from web browsers for my work. Thanks, Gary https://crash-stats.mozilla.com/report/index/beff9a14-529d-482f-9322-066312170105

Alla svar (1)

philipp
philipp
  • Moderator
more options

hi gary, can you please try to install the latest version of firefox 51 beta from https://www.mozilla.org/firefox/channel/#beta and see if you can still reproduce these crashes there?

one other thing that might need your attention: your submitted data about firefox show that there is a leftover from an outdated and vulnerable flash plugin present on your system which can lead to problems. please use the uninstaller tool that adobe provides at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the plugin again after that...