Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox crashes

  • 2 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av philipp

more options

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Crashes on startup in normal and safe modes. Tried to refresh profile settings (no worky). Tried to create new default profile (no worky).

Vald lösning

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Crash ID: bp-fecc700e-a451-4a74-8152-067a72160720

more options

Vald lösning

hi, unfortunately this crash is most likely caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/