Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How can I import contacts from a backed up copy of Thunderbird

TJTJ
TJTJ
more options

My old computer got hacked but luckily I had Carbonite which backed up all files in the cloud. I purchased a new computer and installed Thunderbird. The address files were recovered by Carbonite and downloaded onto new computer. I also see where they are. Can I import them into the new Thunderbird I have on the new computer? What directory can I place them into?

My old computer got hacked but luckily I had Carbonite which backed up all files in the cloud. I purchased a new computer and installed Thunderbird. The address files were recovered by Carbonite and downloaded onto new computer. I also see where they are. Can I import them into the new Thunderbird I have on the new computer? What directory can I place them into?

Alla svar (1)

mahicool1989
mahicool1989
more options

While Thunderbird is NOT running, restore the folder tree to the directory:v C:\Documents and Settings\USERNAME\Application Data\Thunderbird\Profiles\RANDOM SET OF CHARACTERS\Mail (where USERNAME is your Windows Login Name and RANDOM SET OF CHARACTERS is arbitrary - it is typically the only folder in the Profiles directory) (If you need instructions on how to get to the folder listed above, follow steps 1-4 in the Backing-up Files section.)

NOTE: You may need to create directories manually to do this correctly. Run Thunderbird, and you should see the folders in your Local Mail account.