Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can't receive messages from Verizon email

  • 2 svar
  • 4 har detta problem
  • 4 visningar
  • Senaste svar av edpastor

edpastor
edpastor
more options

Can send messages.

Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app.

Did not change any acct settings, and all settings appear to be correct.

Any suggestions where to look?

Thanks.

Can send messages. Unable to receive Verizon messages into TB Inbox. Has worked for many years, but appears to have stopped after recent upgrade to 38.5.1. Can retrieve Verizon messages into Inbox on Android mail client. Messages are in the Inbox on Verizon browser-based email app. Did not change any acct settings, and all settings appear to be correct. Any suggestions where to look? Thanks.

Alla svar (2)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages

edpastor
edpastor Frågans ägare
more options

Thanks for pointer.

I disabled Norton email scanning---immediately rec'd all Verizon messages.

Enabled Norton email scanning---still receiving messages.

Problem resolved---at least for the moment.