Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

can't download emails since update to 38.4.0

more options

my TB client auto updated to v38.4.0 today and since then I can't download emails from any accounts that are set up within it;

sending seems fine (and have verified receipt);

and I can log into the accounts via web-based webpages;

have also double-checked all server settings against what they should be according to set-up types (and against what they were in previous version which worked fine).

my TB client auto updated to v38.4.0 today and since then I can't download emails from any accounts that are set up within it; sending seems fine (and have verified receipt); and I can log into the accounts via web-based webpages; have also double-checked all server settings against what they should be according to set-up types (and against what they were in previous version which worked fine).

Alla svar (1)

more options

oh - and to confirm: also checked AV (Norton) and confirmed that TB has full access through firewalls, etc