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old isp TPG is no longer used now terryh11@bigpond.com

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teryh11
teryh11

Half way there but when asked to put in password the box has old TPG account not my current bigpond.com. I thought if the auto configuration is so good it would ask for bigpond password.

Half way there but when asked to put in password the box has old TPG account not my current bigpond.com. I thought if the auto configuration is so good it would ask for bigpond password.

Vald lösning

If you have a new email address with new ISP, then you need to create a new mail account for that email address.

If you currently have an old unused email address in thunderbird - the one with previous ISP - then do not try to change settings. Instead create a new maill account for new email address with new ISP.

File > New > Exisitng mail account or menu icon > New Message > Exisitng Mail account

Enter name, email address and correct password which you use to access the new email address via webmail using a browser. Select to remember the passsword option. click on 'Continue' button TB would then attempt to configure the settings. Make sure the correct type is selected eg: Pop or IMAP

click on Done when all is correct.

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Toad-Hall
Toad-Hall
  • Top 25 Contributor

Vald lösning

If you have a new email address with new ISP, then you need to create a new mail account for that email address.

If you currently have an old unused email address in thunderbird - the one with previous ISP - then do not try to change settings. Instead create a new maill account for new email address with new ISP.

File > New > Exisitng mail account or menu icon > New Message > Exisitng Mail account

Enter name, email address and correct password which you use to access the new email address via webmail using a browser. Select to remember the passsword option. click on 'Continue' button TB would then attempt to configure the settings. Make sure the correct type is selected eg: Pop or IMAP

click on Done when all is correct.

teryh11
teryh11 Frågans ägare

Because I have got the bigpond.com on the left hand side of screen, but itstill asks for old TPG password.

Toad-Hall
Toad-Hall
  • Top 25 Contributor

In main Thunderbird view where folders are shown and emails are listed:

  • How many mail accounts are listed in the 'Folder Pane' ?
  • Is the old email address TPG mail account listed

In Tools > Account Settings

  • How many mail accounts are listed in the left side pane ?
  • Is the old email address TPG mail account listed ?