Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Firefox on Mavericks fix option 1 & 2 didn't get the dialogue box or app message as predicted..What next? thanks

petersmith101
petersmith101

Unable to connect

Firefox can't establish a connection to the server at support.mozilla.org. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Unable to connect Firefox can't establish a connection to the server at support.mozilla.org. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Vald lösning

HI petersmith101, There were no reports of the system being down last night, however, if you clear the cache of the site by going to the about:permissions page you can search for the site, click "Forget this Site" and that should do it.

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guigs
guigs

Vald lösning

HI petersmith101, There were no reports of the system being down last night, however, if you clear the cache of the site by going to the about:permissions page you can search for the site, click "Forget this Site" and that should do it.

petersmith101
petersmith101 Frågans ägare

Solution didn't work. 

I uninstalled & reinstalled Firefox and that solved the problem

THANKS ANYWAY