Firefox updates are not being allowed on my computer. How do I fix?
It happens intermittently, a pop up saying that something is preventing Firefox from updating, and says go to Firefox. I have Norton for virus protection. I cannot find updates on your site, so land up reinstalling Firefox, but not sure if that is the right thing to do.
Zgjidhje e zgjedhur
If you are having issues with the stub installer, download the full installer from here
or use Firefox/Help > About Firefox > Check for updates
Lexojeni këtë përgjigje brenda kontekstit 👍 0Krejt Përgjigjet (3)
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
Zgjidhja e Zgjedhur
If you are having issues with the stub installer, download the full installer from here
or use Firefox/Help > About Firefox > Check for updates
Upon checking the firefox site...help...about firefox.. I find that I DO have the updated version. Hopefully the error message will not recur.