Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Suddenly, in Firefox, I can't print from my bank's bill pay system yet I can from Window's Exlporer. What did I unkowingly do?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga Matt_G

ghiselin
ghiselin
more options

I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.

I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.

Krejt Përgjigjet (1)

Matt_G
Matt_G
more options

Hi ghiselin,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!