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Can't connect to separate work VPN when Mozilla VPN is disconnected

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 13 parje
  • Përgjigjja më e re nga JC

neutral
neutral
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I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN.

Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

I currently have to use the same Mac (Catalina 10.15.7) for both work and personal use. The former requires that I use the work VPN (through Forticlient), however, when I disconnect from the Mozilla VPN or quit the app, I can't connect to the Internet or log in to my work VPN. Is there a way that I can keep both VPNs and use them separately? Thanks for your help.

Ndryshuar nga neutral

Zgjidhje e zgjedhur

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

JC
JC
more options

Zgjidhja e Zgjedhur

Hello,

You can try uninstalling the Mozilla VPN, go to system preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > advanced > DNS, and if DNS server 10.64.0.1 is showing, remove it from the list.

That should fix your internet connection, then try reinstalling the VPN again and it should work normally.