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All Firefox bookmarks lost after android 5.1.1 Sony phone system restart.

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Paul

38pgtech
38pgtech
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Hi. 

After having a non successful pdf download - i stopped the download and the browser. To reset and clear the phone i did a forced restart of the phone.

I have done this to refresh this old Sony Xperia earlier since it seems to clog up with website crap and cookies from ordinary sites, and also not very much memory in the phone to use.

This time Firefox wouldn't recognize me as onlogged user on the phone and after a new login using my account pw. All bookmarks are lost and sync function cant find any older computer generated bookmarks either.

This happened on Nov 7-8 but i have no idea if any updates was done on Firefox during this period and a normal Firefox update went well Nov 9.

Is there any way to get bookmarks recovered from Firefox or where they for some reason killed of in the phone restart?

Thankful for your help.

Per South Sweden

Hi. After having a non successful pdf download - i stopped the download and the browser. To reset and clear the phone i did a forced restart of the phone. I have done this to refresh this old Sony Xperia earlier since it seems to clog up with website crap and cookies from ordinary sites, and also not very much memory in the phone to use. This time Firefox wouldn't recognize me as onlogged user on the phone and after a new login using my account pw. All bookmarks are lost and sync function cant find any older computer generated bookmarks either. This happened on Nov 7-8 but i have no idea if any updates was done on Firefox during this period and a normal Firefox update went well Nov 9. Is there any way to get bookmarks recovered from Firefox or where they for some reason killed of in the phone restart? Thankful for your help. Per South Sweden

Krejt Përgjigjet (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

If you have reset and cleared your phone or Firefox for Android and do not have your bookmarks syncced to another copy of Firefox using Firefox Sync, then unfortunately it will not be possible to recover the lost data.