Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot select front or rear camera

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1345 parje
  • Përgjigjja më e re nga amely

amely
amely
more options

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Zgjidhje e zgjedhur

I think you might have accidentally selected the wrong camera before and Firefox did not let you change it afterwards. (Happened to me before.) Click the shield icon in the address bar and reset camera permissions for the server. When prompted for these again, make sure to select the correct camera.

If you are considering leaving Mozilla, try a Google-free version of Chromium instead of Chrome. It should be more sensitive with your data and keep the same functionality.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

Václav Trpišovský
Václav Trpišovský
more options

Zgjidhja e Zgjedhur

I think you might have accidentally selected the wrong camera before and Firefox did not let you change it afterwards. (Happened to me before.) Click the shield icon in the address bar and reset camera permissions for the server. When prompted for these again, make sure to select the correct camera.

If you are considering leaving Mozilla, try a Google-free version of Chromium instead of Chrome. It should be more sensitive with your data and keep the same functionality.

amely
amely I zoti i pyetjes
more options

Thank you so very much! You have solved an issue that has been ongoing and unsolvable since Feb! I spent no less than 2 hours on phone w tech support from Microsoft today with no luck on this very issue!! Thank you very very very much. That was it exactly. Thanks for info on Chromium!